Commercial Lines Account Manager

2 months ago

South Bend, United States McGowan Insurance Group Full time
Job DescriptionJob Description

About Us

McGowan Insurance Group has a concentrated geographic footprint in the Indianapolis, IN area with a diverse offering of property and casualty, commercial and personal lines, bonding, and employee benefits, along with the value-added benefits in regulatory compliance and advisory services. We are a family-owned insurance agency which enables us to have a management structure that attracts and retains our industry’s finest. We are service-driven experts in insurance. We look for value-added services and our advisors to provide our clients with resources to protect their businesses.

The culture at McGowan is the backbone of our success. Our deep roots in the community play a major role in our long-standing relationships. We’ve set the precedent on community relations. Giving back to a place that’s given so much to McGowan is a top priority for us.

Our employees create an atmosphere to succeed every single day. We deliver results and are driven by passion. We demand a better future for ourselves, our clients and our communities. At McGowan, we’re passionate about our potential and believe everyone should have the tools to reach theirs.

Commercial Lines Account Manager

Job Summary: 

The Commercial Lines Account Manager is responsible for the day-to-day maintenance and servicing of assigned Commercial Lines accounts. This position works closely with the production team in managing new and existing client accounts and relationships, while maintaining a high level of client service and satisfaction. The Account Manager is responsible for achieving agency account retention goals by providing extraordinary client service, achieving agency growth goals through proactive account rounding and cross-selling, and marketing and placement of renewal accounts as appropriate.

Responsibilities:

  • Supports agency growth and retention efforts by servicing accounts in accordance with agency service standards for Small Market Commercial Lines.
  • Supports agency sales philosophy by seeking referrals from existing clients, rounding out existing accounts, and cross-selling to other departments.
  • Analyzes client needs, coverage forms, policies, and proposals to identify loss exposure and recommend appropriate coverage solutions.
  • Prepares summaries of insurance, schedules, and proposals as needed.
  • Processes incoming mail, e-mail, faxes, phone calls and office visits, responding promptly and professionally.
  • Maintains client files within Agency Management System to ensure proper documentation by processing all policies, changes, invoices, proofs of insurance, as well as other service needs, attachments, and activities, in accordance with agency standards and procedures.
  • Follows up on service requests to confirm processed accurately by carrier/vendor.
  • Assists clients with billing questions or concerns and works to bring a resolution to any issues.
  • Reviews coverage and provides information to client inquiries.
  • Assists clients with claims, including submitting first notice of loss, facilitating prompt response from carrier, and following up on claim status in accordance with agency standards and procedures.
  • Performs renewal review and risk exposure analysis to secure proper coverage, incorporating information obtained from client.
  • Maintains control of pre-expiration reports, binders, and aged receivables in accordance with agency guidelines.
  • Determines reasons for cancellation requests; acts to save accounts.
  • Maintains current knowledge of underwriting requirements of carriers.
  • Participates in special projects at management’s request.

Qualifications:

  • Indiana Property and Casualty License  
  • Commercial Lines Account Management experience
  • Extensive knowledge of all lines of commercial insurance, including sophisticated and less common options
  • Thorough knowledge of brokerage operations including procedures and applicable insurance laws/codes 
  • Familiarity with risk assessment and risk management techniques
  • Experience and expertise in operating in electronic environment; excellent automation skills, including MIS, Microsoft Office Suite, agency management system software (preferably AMS360), carrier proprietary systems, and phone systems 
  • Excellent time management, organizational and verbal and written communication skills
  • High degree of self-motivation and self-direction
  • Keen attention to detail
  • Maintains a professional and effective relationship with clients, coworkers, carriers, vendors, and other business contacts
  • Understands the core virtues of teamwork and works well within a team environment

Hours: Monday – Friday, 8:00am to 5:00pm (Hybrid Work Schedule)

Office Location: 54081 N. Ironwood Road, South Bend, IN 46635

Benefits:

  • Competitive Salary
  • Health insurance
  • Dental insurance
  • Vision insurance
  • Disability insurance
  • 401(k)
  • Paid time off
  • Paid Holidays

No Solicitation Notification to Agencies: Please note that Keystone Agency Partners and our Partner Agencies do not accept unsolicited resumes or calls from third-party recruiters or employment agencies. In the absence of a signed Master Service Agreement and approval from HR to submit resumes for a specific requisition, Keystone Agency Partners will not consider or approve payment to any third parties for hires made.

  • Commercial Lines Account Manager

    2 months ago

    South Bend, United States McGowan Insurance Group Full time

    About UsMcGowan Insurance Group has a concentrated geographic footprint in the Indianapolis, IN area with a diverse offering of property and casualty, commercial and personal lines, bonding, and employee benefits, along with the value-added benefits in regulatory compliance and advisory services. We are a family-owned insurance agency which enables us to...

  • Commercial Lines Account Manager

    1 month ago

    South Jordan, United States BANASKY INSURANCE INC Full time

    Banasky Insurance, an Alera Group company is seeking a personable and talented Commercial Lines Account Manager for a new opportunity with our growing team located in South Jordan, UT.Are you looking to be part of a company where you have exciting opportunities to learn, grow and make a positive impact? Join a team where each employee is empowered to listen...

  • Commercial Lines Account Manager

    1 month ago

    South Jordan, United States BANASKY INSURANCE INC Full time

    Banasky Insurance, an Alera Group company is seeking a personable and talented Commercial Lines Account Manager for a new opportunity with our growing team located in South Jordan, UT.Are you looking to be part of a company where you have exciting opportunities to learn, grow and make a positive impact? Join a team where each employee is empowered to listen...

  • Commercial Lines Account Manager

    3 weeks ago

    SOUTH JORDAN, United States Alera Group Full time

     Banasky Insurance, an Alera Group company is seeking a personable and talented Commercial Lines Account Manager for a new opportunity with our growing team located in South Jordan, UT.  Are you looking to be part of a company where you have exciting opportunities to learn, grow and make a positive impact? Join a team where each employee is empowered to...

  • Commercial Lines Account Manager

    1 month ago

    SOUTH JORDAN, United States Alera Group Full time

     Banasky Insurance, an Alera Group company is seeking a personable and talented Commercial Lines Account Manager for a new opportunity with our growing team located in South Jordan, UT.  Are you looking to be part of a company where you have exciting opportunities to learn, grow and make a positive impact? Join a team where each employee is empowered to...

  • Commercial Lines Account Manager

    1 month ago

    SOUTH JORDAN, Utah, 84095, Salt Lake County, UT, United States Alera Group Full time

    Banasky Insurance, an Alera Group company is seeking a personable and talented Commercial Lines Account Manager for a new opportunity with our growing team located in South Jordan, UT. Are you looking to be part of a company where you have exciting opportunities to learn, grow and make a positive impact? Join a team where each employee is empowered to...

  • Commercial Lines Account Manager

    1 month ago

    South Jordan, UT, United States Alera Group Full time

     Banasky Insurance, an Alera Group company is seeking a personable and talented Commercial Lines Account Manager for a new opportunity with our growing team located in South Jordan, UT.  Are you looking to be part of a company where you have exciting opportunities to learn, grow and make a positive impact? Join a team where each employee is empowered to...

  • Commercial Lines Admin Assistant

    4 weeks ago

    South Bend, United States Allied Solutions Full time

    Commercial Lines Admin Assistant (South Bend, IN) page is loaded Commercial Lines Admin Assistant (South Bend, IN) Apply locations South Bend, IN time type Full time posted on Posted 15 Days Ago job requisition id R-008565 NOTE: This role is IN OFFICE at our South Bend, IN location. Provides administrative and clerical support to Account Executives and...

  • Commercial Lines Account Manager, Property and Casualty

    1 month ago

    Columbia, South Carolina, 29202, Richland County, SC, United States Alera Group Full time

    Propel (an Alera Group company), is seeking a Commercial Lines, Account Manager (Property & Casualty). This is an In-office opportunity located in Columbia, South Carolina. Are you looking to be part of a company where you have exciting opportunities to learn, grow and make a positive impact? Join a team where each employee is empowered to listen...

  • Insurance Agent

    3 months ago

    South Gate, United States ANA Insurance Brokerage, Inc. Full time

    Job DescriptionJob DescriptionANA Insurance Brokerage has delivered quality insurance solutions to individuals in California, specializing in Auto, Home, Commercial, and Life insurance. We focus on providing one-on-one attention and quality customer service to create an experience that's difficult to find in today's market.Looking for a great sales...

  • Customer Care Representative

    1 month ago

    West Bend, United States The Silver Lining Full time

    ** Customer Care Representative - Commercial Lines** **Job Category****:** Service Center **Requisition Number****:** CUSTO01952 Showing 1 location **Job Details** **Description** ****A property/casualty insurance license is REQUIRED for this position**** The Customer Care Center is open from 7:00 a.m. to 7:00 p.m. and must be staffed accordingly. Schedules...

  • Account Manager Lead

    2 months ago

    South Bend, Indiana, United States Alliant Full time

    Account Manager Lead - Commercial P&C Insurance Bend, OR, USA Req #2190 Monday, June 24, 2024 Alliant Insurance Services is one of the nation's largest and fastest-growing insurance brokerage and consulting firms. We operate through a network of specialized national platforms and local offices to offer our clients a comprehensive portfolio of solutions...

  • Territory Account Manager

    2 months ago

    South Bend, United States LEVOLOR Full time

    Job DescriptionJob DescriptionHunter Douglas is the world's leading manufacturer of window coverings and a major manufacturer of architectural products. We are a brand that you know and trust. With more than 100 years of innovation, we've defined our industry with proprietary products that deliver revolutionary style and functionality and can be...

  • Assistant Account Manager

    2 months ago

    South Bend, Indiana, United States Alliant Full time

    Assistant Account Manager - Commercial P&C Insurance Bend, OR, USA Req #2186 Monday, June 24, 2024 Alliant Insurance Services is one of the nation's largest and fastest-growing insurance brokerage and consulting firms. We operate through a network of specialized national platforms and local offices to offer our clients a comprehensive portfolio of...

  • Commercial Tire Technician

    1 month ago

    South Bend, Indiana, United States Zolman's Best One Tire and Service Full time

    Description:Zolman's Best One Tire & Service – Seeking a full-time Commercial Tire TechnicianLocally owned and operated, Zolman Tire, Inc. has serviced the automotive, light truck and commercial repair, tire, and wheel needs of customers throughout the Mishawaka, IN area since 1978. Over the years we have expanded into eight retail locations in Mishawaka,...

  • Office Manager

    3 days ago

    South Bend, United States Wolf Commercial Roofing, Inc. Full time $19 - $23

    Job DescriptionJob DescriptionWe are looking to hire an Office Manager to join our team! You will be responsible for overseeing the administrative activities of the organization.Responsibilities:Manage records and informationPlan and maintain work facilitiesProvide administrative assistance to management teamPerform HR ResponsibilitiesPerform other office...

  • Experienced Commercial Account Manager

    3 months ago

    South Saint Paul, United States SHERMAN INSURANCE AGENCY INC Full time

    Job DescriptionJob DescriptionAs a Commercial Account Manager at Sherman Insurance Agency, you will play a key role in providing excellent service to our clients and growing our business. You will work with new and existing clients on their insurance needs, prepare proposals, process changes, and maintain accurate records. You will join a friendly and...

  • Commercial Territory Manager

    3 months ago

    Bend, United States Roofline Supply and Delivery - Bend Full time

    Job DescriptionCommercial sales opportunity to sell roofing and building products as an outside sales person. We provide teamwork, support and autonomy to our sales team. You can develop your territory, build lasting business relationships and earn a base pay with uncapped commissions and more. In our industry, we sell to repeat customers (mostly...

  • Local Class A CDL Driver

    1 month ago

    Bend, United States Oak Harbor Freight Lines Full time

    Home Daily / Monday - FridayCDL/Class A Truck Driver/ Pick-Up & DeliveryJoin the Oak Harbor Freight Lines family, where success and tradition meet in a regional trucking story spanning over a century. With 107 years and counting of dedicated service across Washington, Oregon, Idaho, Nevada, Utah, Arizona, and California, we are more than just a company - we...

  • Local Class A CDL Driver

    6 days ago

    Bend, United States Oak Harbor Freight Lines Full time

    Home Daily / Monday - FridayCDL/Class A Truck Driver/ Pick-Up & DeliveryJoin the Oak Harbor Freight Lines family, where success and tradition meet in a regional trucking story spanning over a century. With 107 years and counting of dedicated service across Washington, Oregon, Idaho, Nevada, Utah, Arizona, and California, we are more than just a company - we...