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Receptionist

4 months ago

Livermore, United States Restoration Management Full time
Job DescriptionJob Description

This position includes PTO, paid holiday, medical, dental, vision, EAP (Employee Assistance Program), life insurance, and 401K matching.


Job Summary

Serves as the company’s first point of contact, greeting visitors, welcoming out-of-town employees, and directing them appropriately. Receptionist’s duties include offering administrative support across the organization, and coordinating front-desk activities, including receiving packages/deliveries, distributing correspondence, and redirecting phone calls. This position reports directly to the Call Center Manager.

Key Responsibilities

Core responsibilities for the position are as follows:

  • Welcomes and directs visitors to appropriate locations and/or parties. Notifies personnel of visitor’s arrival
  • Provides general information to all internal and external customers
  • Maintains a visitor log and issues security badges to all visitors
  • Provides effective and courteous service to all visitors
  • Delivers excellent customer service, projects a professional and courteous demeanor in person, on the telephone, and via e-mail
  • Processes all incoming and outgoing mail
    1. Sorts mail daily and distributes
    2. Signs for packages, notifies appropriate personnel, and secures safe storage
  • Maintains inter-office mail through courier service
  • Always keeps the reception area clean and tidy
  • Assists with ordering and inventory of office supplies, letterhead, mailing supplies for Corporate Services department
  • Maintains conference / training room schedule
  • Updates and distributes company phone list
  • Provides general administrative / clerical support and other management requests as needed

Experience/Requirements

Restoration Management Company expects each, and every employee to embrace and apply in their daily activities the following company CORE VALUES: Team Spirit, Integrity, Quality, Humility. These, in

addition to the requirements listed below, are essential to the success of your career with Restoration Management.

The position of Receptionist requires the following:

  • A minimum of 3-4 years of experience working as a receptionist or in a customer service related field
  • Possession of a High School Diploma or equivalent
  • Excellent verbal and written communication skills
  • Reliable and punctual attendance
  • Friendly and likeable demeanor
  • Proven ability to multi-task and maintain organization of tasks
  • Working knowledge in MS Office (Word and Excel)
  • Upbeat, energetic, positive, mature, and professional attitude
  • Maintains a professional appearance
  • Highly customer service oriented
  • Great attention to detail
  • Ability to maintain composure during busy and/or stressful situations
  • Capable of working in a team environment or as an individual
  • Available to work after hours when necessary, especially during peak season

Working Conditions

Working conditions for this position include but are not limited to the following:

  • Sitting and typing for long periods of time
  • Bending, reaching, lifting
  • Frequent L/R hand movement (computer/mouse)
  • Occasionally lift 10 lbs. above head for filing or storing

We are an equal employment opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, national origin, disability status, protected veteran status or any other characteristic protected by law.