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Certified Medical Assistant

2 months ago

Pasadena, United States Evolve Life Center Full time
Job DescriptionJob DescriptionDescription:

Summary of Primary Duties:

To provide clerical support in the Internal and Family Medicine Practice, adhere to all

policies and procedures of Evolve Life Centers, and meet the needs of patients in a

teamwork approach.


Primary Duties and Responsibilities:

• Represent ELC in a courteous and professional manner

• Greet guests and incoming calls in a polite, prompt, and helpful manner

• Take accurate messages which include all required information

• Process voicemails

• Be at your workstation on time and prepared to start the day

• Be flexible when asked to stay past your scheduled work time (as needed) to

accommodate the needs of patients

• Collect co-payments, deductibles, co-insurance, or other patient responsible

balances

• Email communication is utilized in this department for important messages

and updates. Staff members are expected to read emails frequently.

• Correctly process payments and receipts

• Schedule, coordinate and reschedule patient appointments as instructed by

providers.

• Screen calls and direct to appropriate staff member.

• Obtain accurate demographic and insurance information form patients to

ensure accurate billing and maximum reimbursement

• Obtain and process insurance referrals timely

• Provide prompt, efficient, and accurate patient service

• Meet or exceed patient, doctor, and staff expectations through a cooperative,

teamwork approach

• Be knowledgeable of and adhere to all HIPAA and OSHA guidelines.

• With instruction, perform other duties as required or assigned

Requirements:

Minimum Qualifications:

• Active Certified Medical Assistant certification

• Strong skills in communicating effectively with co-workers, providers, and

patients

• Ability to conduct daily functions in an appropriate, professional, and

compassionate manner

• Ability to manage/prioritize multiple tasks in an efficient and timely manner

• Teamwork attitude

• Flexibility to respond to changing demands

• Ability to react calmly and competently in stressful situations

• Effectively utilize computer systems and programs that are necessary to

complete daily tasks

• Experience in outpatient internal medicine coding and billing strongly

preferred.