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Dermatology Administrative Clerk

3 months ago

Palmdale, United States Skin and Cancer Institute Full time
Job DescriptionJob Description

• Ensure all of our patients are called with their biopsy results.

• Answer multi-phone lines

. • Schedule appointments for our multiple offices.

• Maintain a detailed record when speaking with a patient and ensure everything is marked/or uploaded in their chart.

• Checking and cross-referencing paper documents with electronic records

• Make copies of paperwork and pathology and scan documents into patient chart.

• Check and compare all documentation to make sure patient name, site names and date of birth is correct.

• Enter results in the Pathology Log and the Results Log.

• Ability to explain skin conditions in a clear and understanding matter

. • Make daily calls for pending skin cancers and abnormalities.

• Follow up with patients to ensure they receive treatment.

• Create and send out Final Notices as necessary.

• Assist our patients in any way we can by answering questions, giving results, finding information for them.