Field Engineer 3

2 months ago

Minneapolis, United States INTEREUM HOLDINGS LLC Full time
Job DescriptionJob DescriptionDescription:

WHO WE ARE:

Through our offering of furniture, walls, and audio-visual solutions, the I3 Group is on a mission to transform the way people work, learn and heal across the Midwest. Our company is fueled by the synergy of two Certified Platinum MillerKnoll dealers, Interior Investments (IL, WI, MO) and Intereum (MN). The I3 Group places great importance on fostering a supportive work environment that values culture, community, and connection with both team members and clients. We are not just a company; we are a movement, reshaping the dealer landscape across the Midwest.

OUR CORE VALUES: Accountable | Resilient| Service | Passion


ACCOUNTABILITIES:

  • Proficient in Crestron, Poly, Cisco, Biamp, NETGEAR and QSC.
  • Configure AV solutions documented in SOW
  • Network UC proficiency
  • Commission and final testing
  • Final documentation
  • Train and support


WHAT YOU’LL BE DOING:

  • Train and support lower-level Field Engineers and Technicians on all projects.
  • Responsible for ensuring proper installation of integrated systems, quality control of AV infrastructure, testing and final calibrations.
  • Interface with client to include training and demonstration of new system operations.
  • Commission AV systems, troubleshoot and optimize, and perform final testing and turnover of integrated systems to clients.
  • Independently program large scale projects from Intereum standard templates, primarily in Q-SYS designer.
  • Interpret and create code in DSP and audio structures.
  • Develop and write test reports with a working understanding of testing equipment.
  • Maintain a clean and safe worksite.
  • Attend a variety of internal meetings and customer meetings as required.
  • Promote quality improvement to enhance the services provided to clients.
  • Stay up to date with current technologies and industry software.
  • Maintain confidentiality and discretion with client list and information.
  • Travel nationally, up to 40%. Availability for weekend work (historically low levels but potential travel days).


WHAT YOU SHOULD HAVE:

  • 3 + years of experience as a Field Engineer.
  • Audio Engineering Degree preferred, or equivalent experience.
  • CTS required; CTS-I Certification preferred.
  • Q-SYS Level 2 and Control 201 certifications required.
  • Vast experience deploying and troubleshooting Crestron Flex System MTR and Zoom room kits.
  • Proficiency and experience deploying Biamp, Tesira Forte DSP systems.
  • Expert level understanding of audio and video signal flow.
  • Ability to load Crestron code to processors, troubleshoot Crestron systems, and working knowledge of Toolbox.
  • Expert level knowledge of networked audio, PTP management and Dante controller.
  • Proven ability to commission commercial AV and train clients on system function.
  • Expert level experience setting up video switching systems: Crestron and Extron.
  • Ability to configure Extron equipment with Extron Product Configurator software.
  • Vast knowledge on installation of products such as ceiling/wall mounted speakers, displays, cameras, cabling infrastructure, AV racks, wall plates and interfaces (audio, video, control, and networking).
  • Expert level knowledge of terminations. including but not limited to audio, video, control, and network connectors.
  • High proficiency in reading schematics and utilizing diagnostics, finding design mistakes, and assisting with solutions.
  • Excellent verbal and written communication skills.
  • Valid driver’s license and insurable driving record required.
  • Physical ability to lift 50lbs, squat, kneel and climb ladders from 8-12 ft.
  • Comfortable working in ceilings and tight spaces.
  • Exhibit Intereum’s Core Values.


WHAT WE BRING TO THE TABLE:

  • ·A State-of-the-Art Facility with plenty of free parking, incredible technology throughout, and a multitude of workspaces at your disposal
  • Use the EOS (Entrepreneurial Operating System) methodology to provide tools to help individuals and teams achieve goals, growth, and improvement.
  • Quarterly All Company Meetings
  • Paid Holidays
  • Paid Time Off
  • Paid Parental Leave
  • Medical, Dental and Vision Benefits
  • Seasonal Onsite Flu Shot Clinic
  • Employer Paid Long Term Disability and Life Insurance
  • 401K with employer match
  • Community Service opportunities
  • Company social hours
  • Ability to use your talents and strengths to make a positive impact
Requirements:


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