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Store Manager

2 months ago

Louisville, United States Salon Service Group Full time
Job DescriptionJob DescriptionDescription:

Job Title: Store Manager

Reports to: Market Leader / Regional Sales Director

Job Type: Full-time, Non-Exempt

Location: Louisville, KY


Salon Service Group, founded over 32 years ago, is the nation's largest privately-owned professional beauty distributor. SSG proudly partners with the Professional Beauty Industry exclusively, through salons, spas and stylists. We have conveniently located, professionally exclusive wholesale stores representing our independently owned, high-end professional portfolio of haircare brands across SSG territories. We are committed to excellent service, quality products and most importantly, we build strong lifelong partnerships with our customers. Our highest priority is to provide our customers with the tools and support that they need for success.


Job Summary: Our Store Managers are responsible for leading and nurturing a team focused on exceptional customer experiences in a high-quality store environment. We believe true Leaders model a culture of strong partnerships that encourage growth in our ever-changing industry.


Duties/Responsibilities:

  • Provide exemplary service, ensuring the customer is always top priority.
  • Uphold a high standard of merchandising and operational excellence.
  • Communicate consistently with area DSCs to meet and exceed sales goals.
  • Hire, train, coach, and retain a team of knowledgeable Associates that model the SSG culture of partnership.
  • Organize, delegate, prioritize, and follow-up to maximize productivity.
  • Challenge and motivate employees.
  • Effectively communicate with Store Market Leader, Sales Director, and Home Office team regularly.
  • Day-to-day operations of store including inventory management, cash management, and general retail store functions.
Requirements:
  • You are an excellent communicator with strong organizational skills
  • You are familiar with Microsoft Office including Outlook and Excel applications
  • You possess a self-starter attitude and a continual drive to grow
  • You have previous sales management experience
  • You possess a working knowledge of inventory management
  • You have a passion for the beauty industry
  • You can work independently and in a team environment
  • You thrive in a fast-paced work environment
  • You have experience with building and maintaining business relationships
  • You enjoy problem solving

Physical/Other Requirements:

  • Lift up to 30 pounds
  • Stand/walk up to 8 hours
  • Occasional travel

Working for SSG will provide you with:

  • Health, Dental, Vision, Life, and AD&D Insurance available
  • Health Savings Account or Flexible Spending Account
  • Employee Assistance Program
  • 401 (k) Retirement Plan - SSG matches 50% of the employee’s contributions up to 2% of their yearly income
  • Paid vacation and sick leave
  • Holiday pay
  • Sam’s Club membership for you and a friend or family member
  • Discounts on exclusive hair products
  • Employee referral program - $1,000 potential earnings per referral
  • Monday-Friday schedule during regular business hours with some Saturday work, as needed; Sundays once per quarter


SSG is an EQUAL EMPLOYMENT OPPORTUNITY/AFFIRMATIVE ACTION employer. Candidates are considered for employment with SSG without regard to their race, color, religion, national origin, age, sex, gender, pregnancy, disability, sexual orientation, gender identity, genetic information, military status, veteran status, or other classification protected by applicable federal, state or local law.


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