Administrative Assistant

Hours: 8:00 - 5:00 Monday - Friday, 30-40 hours per week

The Administrative Assistant has responsibility for all clerical aspects of the Clinical Services Division. The AA provides support and assistance to the Clinical Leadership Team, Clinical Providers, and Care Management department.

Primary Responsibilities:

• Maintain all records throughout the referral process for Care Management for High-Risk Pregnancy (CMHRP) and Care Management for At-Risk Children (CMARC) including program specific logs, process referrals through Virtual Health, verify member information and create new member records
• Process maternity delivery information received from Atrium Cabarrus
• Coordinate logistics and complete meeting minutes for Divisional Conference, Clinical Leadership, Provider meetings, and other meetings when needed
• Assist with processing purchase, payment, and travel requests for the Clinical Services Division
• Oversee the Newborn Postpartum referral process including verification of Medicaid, update program logs, create CureMD account, and bill for services provided
• Provide additional clerical support for Clinical Services Division

Education/Experience: High school diploma or equivalent. One to two years of administrative assistant experience. Experience in public health or healthcare setting preferred.

Knowledge, Skills and Abilities:

• Must be proficient in Microsoft applications such as Word, SharePoint, PowerPoint, Excel, and Publisher
• Possess ability to project a positive image to staff and maintain professional interactions with public, client, agency personnel, and other community professionals
• Must have excellent customer service, written and oral communication skills
• Ability to organize workflow and coordinate activities

Benefits: The benefits package includes excellent employer paid health insurance with low out of pocket cost, retirement pension (NC Local Government Retirement System), 401(k) with match, dental, vision, life, disability, paid vacation, paid sick, 13 paid holidays, paid parental leave, paid volunteer hours, employee assistance program, tuition reimbursement, longevity pay, wellness allowance and more. (Benefits differ for part time employees).

Prior local and state government years of service count toward calculating vacation accrual rate

CHA does not discriminate on the basis of race, color, religion (creed), gender, gender expression, age, national origin (ancestry), disability, marital status, sexual orientation, or military status, in any of its activities or operations. These activities include, but are not limited to, hiring and firing of staff, selection of volunteers and vendors, and provision of services. We are committed to providing an inclusive and welcoming environment for all members of our staff, clients, volunteers, subcontractors, vendors, and clients.