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Employee Development Coordinator

4 weeks ago


Wakefield, United States TÜV SÜD America Full time
Job DescriptionJob Description

Position Summary:

Reporting to the Employee Development Manager, the Employee Development Coordinator supports the employee development and training activities across the organization’s multiple legal entities throughout region.

The role will support the day-to-day operations of our employee development and training programs. Responsible for the registration, scheduling, tracking, and reporting processes for the learning solutions that engage, develop and retain employees. This role is the central support for the Employee Development Team.

The Employee Development Coordinator will support event/program planning, collaborate with subject matter experts and vendors, and administer/maintain content on SharePoint site and in learning management system (LMS).

As an integral member of the Human Resources team, the Employee Development Coordinator will work closely with the Employee Development Manager and Employee Development Specialist to ensure that the training and development needs of the organization are met.

Responsibilities:

  • Coordinate Regional Training Programs
    • Develop and maintain clear and engaging communications for training events and programs.
    • Handle training registration requests by securing necessary approvals, registering individuals, and tracking training hours on a monthly basis.
    • Manage logistics in coordination with internal and external stakeholders to ensure smooth execution
    • Maintain accurate records of training programs, materials, participant attendance, and feedback
  • Learning Management System (LMS) Administration
    • Oversee the administration and maintenance of the company's LMS, including uploading course content, tracking employee progress, and generating reports
  • Vendor Management
    • Liaise with external training providers, vendors, and consultants to procure relevant training resources and services
    • Cultivate and sustain relationships with Employee Development vendors.
  • Reporting
    • Generate consumable reports, utilizing data available from various systems
  • Budget Management
    • Assist in the development and monitoring of the learning and development budget, ensuring resources are allocated efficiently and cost-effectively
    • Collaborate with finance and procurement teams
  • Employee Development Team Support
    • Provide administrative support by organizing and facilitating planning meetings, including scheduling, agenda preparation, and minute-taking
    • Collaborate with the HR Team on special projects as assigned
  • Other
    • Flexibility to work additional hours or overtime when necessary for event planning or execution.
    • Assist with other duties or projects as needed
    • Some travel may be required
Qualification

Education and Experience:

  • 2 – 3 years of professional experience in a related setting (Event Coordination/Planning, Project Coordinator, Office Assistant)
  • Prior experience in implementation of LMS or HRIS, desired.
  • Interest or experience in a building and promoting a learning design/development culture

Specific Skills, Knowledge and Abilities: 

Technical /Business Unit Related Skills & Knowledge: The technical skills and knowledge that are important for a specific role that enable an employee to fulfil the technical and  business needs of their role This is to be defined by the respective business unit/department and will be evaluated in performance assessments.

  • Ability to organize, multi-task and prioritize work; problem solve while meeting tight timelines.
  • A positive, energetic, collaborative, and flexible team player who is willing to support a variety of activities as needed.
  • Strong initiative, work ethic and ability to deliver results with little oversight; demonstrates good judgment.
  • Highly organized with focus on detail and quality
  • Ability to communicate effectively to a wide range of audiences with varying skill sets and/or levels of seniority.
  • Excellent administrative, and communication skills
  • Proficient in Microsoft Office (Excel, Word, Outlook, PowerPoint, Teams)
  • Able to successfully operate within a matrixed structure and work as part of a global team.
  • Ability to act with integrity, professionalism, and confidentiality.
  • Ability to work effectively, efficiently and strive for continuous improvement

Competencies: 

Fundamental competencies form the foundation for individual and organizational success in TÜV SÜD and apply to all employees and showcase behaviors aligned to TÜV SÜD values and culture cornerstones and will be evaluated in performance assessments.:

  • Communication
    • Listen to others and send clear, convincing and balanced messages as well as effectively exchange ideas, information and feelings with stakeholders.
    • Pay attention to non-verbal behavior and respond respectfully.
    • Give and take feedback constructively.
    • Possess empathy and make it the guiding principle for communication.
  • Collaboration
    • Work as a team with people (internal / external) through traditional and / or virtual collaboration, to develop ideas / solutions and complete a project / task, taking into consideration diversity in views and experiences.
    • Respect other’s opinions and feedback
    • Keep communication open and never withhold information necessary to carry out tasks
    • Place group goals above personal satisfaction and/or recognition and reach consensus on how to achieve the goals.
    • Show appreciation and support each other
  • Customer Orientation
    • Assess and understand internal and external customer needs.
    • Act with integrity when creating value and results for customers and the organization.
    • Establish and maintain effective and trusting relationships with customers.
    • Continuously identify and explore business opportunities and innovation.
  • Self- Management
    • Effective and efficient in managing one’s time, energy, emotional well- being, and workload.
    • Maintain a good professional image, work standards and expectations.
    • Ensure personal life does not impact work productivity and efficiency
Additional information

Equal Opportunity Employer – Disability and Veteran

TÜV SÜD America, Inc. is an equal opportunity, affirmative action employer and considers qualified applicants for employment without regard to race, color, creed, religion, ancestry, marital status, genetics, national origin, sex, sexual orientation, gender identity and expression, age, physical or mental disability, veteran status and those laws, directives, and regulations of Federal, State, and Local governing bodies or agencies. We participate in the E-Verify Employment Verification Program.

For more information on applicable equal employment regulations, please refer to the following: Labor Law 2024

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