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Community Health Worker

4 months ago

Camdenton, United States Central Ozarks Medical Center Full time
Job DescriptionJob DescriptionSalary:

We are expanding our team to serve the needs of our community in the Lake of the Ozarks, Missouri area Central Ozarks Medical Center (COMC) is excited to announce an opening for a Community Health Worker (CHW) for our Camdenton Clinic


COMC is a Missouri non-profit, federally qualified health center that has served Pulaski, Laclede, Camden and Miller counties for over 40 years. Our goal is to provide the highest quality, affordable healthcare to the communities we serve. COMC is looking for a mission-driven team member who is comfortable working with patients with diverse backgrounds. Applicant must be a motivated, self-starter able to quickly adapt to new and changing conditions while maintaining a professional demeanor.


COMC offers a robust compensation and benefits package, (including medical, dental, vision, life insurance, long and short-term disability, and retirement). We have an excellent staff and a wonderful patient population. The scenic Lake Ozark area is a great location for raising a family and enjoying a variety of outdoor recreational activities.


We believe that health care is a right and not a privilege. Based on that belief, we have evolved into a health center that offers high-quality health care regardless of age, race, sex, disability, religion or ability to pay. Our mission continues to be successful because of committed, dedicated and caring staff.


Responsibilities: To provide eligibility and enrollment assistance for the Federal Marketplace, Medicaid, and health insurance programs to uninsured patients of Central Ozark Medical Centers and community residents. The Community Health Worker will conduct in-reach, outreach and education activities to existing health center patients and non-health center patients about affordable insurance options and help them enroll. Community Health Worker will also provide enabling services to patients of Central Ozark Medical Centers in order to facilitate more efficient patient-provider interactions, to connect patients with appropriate resources in the community, and to promote healthier lifestyles. Will assist and support children and youth in foster care, adopted from foster care, Division of Youth Services, involved in the juvenile justice system, and their families. The CHW will coordinate transitions, referrals and follow-up and thorough documentation and track all supports. This position will require thorough documentation to support reporting requirements.

Essential Duties and Responsibilities include the following. Other duties may be assigned.


Community Health Worker
• Build upon existing relationships with other community agencies and form new partnerships in order to best assist community residents.
• Assist with the development of marketing and promotional materials for outreach, application assistance and education activities.
• Participate in National Health Observance months, and assist to coordinate health and wellness programs for Central Ozark Medical Center patients.
• Find target patients as Community Health Worker. Assist in setting goals, offering support, providing community connections and measuring outcomes.
• Encourages and supports patients to adopt healthy behaviors and advance from intense needs through intermediate and minimal and to graduation from case management with empowerment in interactions with health care and social service systems.

• Connect patients with available community resources when self-referred or referred by a provider or Nurse Care Manager to help eliminate barriers to proper healthcare.
• Participate as a member of the healthcare team for PCHH patients.


Enrollment Specialist

• Provide health insurance application and renewal assistance and facilitate enrollment in a health insurance program by providing fair, impartial, and accurate information. Maintain knowledge and expertise in eligibility, enrollment, and program specifications of the Medicaid and have some basic knowledge of the Qualified Health Plans (QHP).
• Conduct monthly in-reach, outreach and education activities to existing health center patients and community residents to promote awareness about coverage options under Medicaid and the Marketplace.
• Provide culturally and linguistically appropriate services and provide limited English proficiency applicants with information on how to obtain services in a preferred language. Ensure physical and other accessibility for people with disabilities.
• Provide referrals for people with questions, complaints, or grievances to the appropriate insurance customer service representative, consumer assistance agency, or state agency.
• Participate in monthly conference calls and/or supplemental in-person trainings and workshops sponsored by MPCA and provide updates to discuss issues, best practices, and modifications or challenges with the online application systems for Medicaid and/or the Federal Marketplace.


Qualifications Requirements:
• Strong oral and written communication skills.
• Ability to work effectively and professionally in a fast-paced environment.
• Knowledge of and ability to work and engage with the uninsured, under-served and under-represented populations.
• Must have intermediate computer skills and be able to type at least 40 wpm.


Education and/or experience: Candidate must have at least two years’ experience in Public Health, Outreach, Social Work and/or related field. Working knowledge of the Missouri Medical Assistance Program. A BS degree in Social Work, Public Health, Public Administration, or similar field from an accredited college or university preferred.


Language Skills: Ability to read, analyze, and interpret financial reports. Ability to respond to common inquiries or complaints from customers and regulatory agencies. Ability to effectively present information to top management.


Mathematical Skills: Ability to work with accounting concepts such as income and expense statements, budgets, and controls on cash such as into and out of COMC for deposit to the bank.


Reasoning Ability: Ability to define problems, collect data, establish facts, and draw valid conclusions.


Other Skills and Abilities: Outgoing personality with strong phone etiquette skills, outstanding customer service skills.


Physical Demands: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. This includes moderate physical effort consisting of occasionally lifting or moving over 35 pounds of weight. While performing the duties of this job, the employee is frequently required to stand; walk; sit; use hands to finger, handle, or feel objects, tools or controls; reach with hands and arms; climb stairs; balance; stoop, kneel, crouch or crawl; talk or hear; taste or smell. The employee must occasionally lift and/or move up to 50 lbs. Specific vision abilities required by the job include close vision, distance vision, color vision, peripheral vision, depth perception, and the ability to adjust focus.


Travel Requirement: To fulfill the responsibility of the position travel to all COMC locations may be required. Employee must have valid Missouri driver’s license and availability of a motor vehicle.


Work Environment: The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Knowledge of, and compliance with, HIPAA and 340B regulations is required. Confidentiality of patient information is mandatory.


The noise level in the work environment is usually moderate.


Hours are flexible as approved by the Community Outreach Director with increased hours for weekends and evenings during special events.


About COMC:
Central Ozarks Medical Center has been providing quality health care in Central Missouri since 1979. Central Ozarks Medical Center’s staff members are committed to leading the way to healthier communities. COMC offers a wide range of services based on the needs of the communities we serve. We pride ourselves on offering high quality healthcare regardless of insurance status. If you are uninsured and would like to look at healthcare options, our staff are more than willing to help you navigate the process.


Our Mission
COMC is committed to leading the way to healthier communities by reducing barriers to care, ensuring access for all, and creating a positive working environment of engaged team members with a shared goal.


Our Values
At COMC, we use the following strategically anchored values to guide all our actions:


Selfless Service: We lead by example.


Approachable: We communicate openly.


Resilient: We enable and inspire.


Passionate: We promote community.


Responsive: We take action.


Resourceful: We collaborate.