Business Process Analyst

4 weeks ago


Alexandria, United States Invictus International Consulting, LLC Full time
Job DescriptionJob Description

Title: Business Process Analyst

Location: College Park, MD

Clearance: TS/SCI with CI Poly


Responsibilities:

  • Analyze existing business processes within the government agency to identify inefficiencies, redundancies, and areas for improvement
  • Collaborate with stakeholders to gather requirements and elicit feedback
  • Develop and maintain a comprehensive process library, documenting workflows, procedures, and guidelines
  • Identify opportunities for process automation and implement technical solutions to streamline workflows
  • Benchmark processes against industry standards to understand duration and effectiveness
  • Establish metrics and key performance indicators (KPIs) to measure the efficiency and effectiveness of processes
  • Collect and collate data related to processes into usable datasets for analysis
  • Utilize data visualization tools such as Tableau to create dashboards for executive decision support purposes
  • Provide training and support to staff members on newly implemented processes and tools
  • Stay informed about industry best practices and emerging trends in business process management

Requirements:

  • Bachelor's degree in a relevant field such as business administration, communications, survey design, or equivalent experience
  • Proven experience in requirements gathering and elicitation, preferably within a government or large organizational setting
  • Demonstrated experience in implementing new organizational processes and evaluating processes for efficiency and effectiveness
  • Proficiency in data analysis and visualization tools, with advanced skills in Tableau preferred
  • Strong analytical and problem-solving skills, with the ability to translate complex concepts into actionable insights
  • Excellent communication and interpersonal skills, with the ability to effectively collaborate with stakeholders at all levels
    • The ability to obtain and maintain a TS/SCI clearance with a CI polygraph`


Job Posted by ApplicantPro


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