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Repair Technician

4 months ago

Eden Prairie, United States MTS Systems Full time
Job DescriptionJob DescriptionCompany Description

smart people.

smart ideas.

smart choice.

A thriving environment for learning, innovation and growth.

Why do so many people join MTS Systems Corporation and stay for a career? Because this is a place where you get to apply your creativity, work with smart people on fascinating projects, and make a positive impact on people’s lives. It is a place where you can learn, innovate and grow professionally.

Transforming what’s possible with cars, aircraft, bridges, wind turbines and space-age materials — this is work we dream about as kids. At MTS, it’s a rewarding career path for talented individuals who are willing to work hard, think hard, and commit to solving complex and critical challenges for our customers around the world, many of whom are leaders in their respective industries.

By joining MTS, you’ll have access to the latest tools and technologies, along with the support of colleagues who are passionate about their work. You’ll discover a dynamic culture of continuous improvement that extends to our people, one that offers numerous ways to expand your knowledge and advance your career. And because we are a global company, your work may also include world travel.

Job Description

Analyzes, repairs, troubleshoots, makes repairs and resolves technical problems on equipment or components returned from customers as expeditiously and economically as possible.

  1. Performs the in-house repair of warranty and non-warranty electronic and/or hydro-mechanical items/products returned from the field to provide a fully functional unit that meets quality standards and applicable specifications for exchange stock or return to customer.
  2. Tests and calibrates all repaired items as required to ensure original design specifications are met.
  3. Provides customers with quotes of time and material for repairs using established guidelines for pricing.
  4. Monitors schedules to ensure accurate and expeditious returns to customers.
  5. Evaluates failed units to ensure cost effectiveness of repair versus replacing defective components.
  6. Completes repair records in an accurate and timely manner.
  7. Provides support to the training department for training Field Service staff when special expertise is required.
  8. Provides technical support to customers, Field Service Engineers and technical support staff as required to resolve customer problems.
  9. Provides feedback, including design changes, to engineering for continued quality improvement on products.
  10. Design modifications to modules to compensate for component changes or availability of obsolete components when engineering support has ended.
  11. Design and build test fixtures to effectively repair and test products arriving in the facility. May require configuration of several system components and coordination with other facilities, equipment and resources.
  12. Performs other duties as apparent.
Qualifications

  • AA degree or 2 year related vocational certification or equivalent military training
  • 3 years of related experience


Additional Information

All your information will be kept confidential according to EEO guidelines.

ITW is an equal opportunity employer. We value our colleagues’ unique perspectives, experiences and ideas and create workplaces where everyone can develop their careers and perform to their full potential. 

As an equal employment opportunity employer, ITW is committed to equal employment opportunity and fair treatment for employees, beginning with the hiring process and continuing through all aspects of the employment relationship. 

All qualified applicants will receive consideration for employment without regard to race, color, sex, gender identity, sexual orientation, religion, national origin, age, disability, protected Veteran status or any other characteristic protected by applicable federal, state, or local laws.