Refrigeration Technical Support Specialist

2 weeks ago

Caldwell, United States Johnson Thermal Systems, Inc. Full time
Job DescriptionJob Description
POSITION: Refrigeration Technical Support Specialist                STATUS: Full-Time Exempt

ABOUT US: Founded in 2006, Johnson Thermal Systems (JTS) is the largest and leading provider of Power Packaging, Power Distribution Centers, and Industrial Refrigeration Units.
We are proud to be American made as all equipment is designed and manufactured by our team located in Caldwell, Idaho. As a company, we value quality service and dedication to ensure every job is done right. We believe great work comes from a strong set of values; you can expect to be a part of a workforce committed to generating a difference.

JOB SUMMARY:
Refrigeration Technical Support will provide superior technical support to our OEM’s, non-OEMs, service contractors as well as our sales team, primarily via phone and e-mail. Also assists in providing technical training for our sales teams, contract service companies and customers to enhance their ability to troubleshoot with proficiency on the latest products, of which the design and technology is advancing within the refrigeration industry in general.

WHAT JTS OFFERS:
  • Competitive salary with bonus potential.
  • Weekly pay
  • Direct Deposit
  • Generous PTO balance offered (120 hours per calendar year)
  • Comprehensive Health/Dental/Vision Insurance that is affordable.
  • Wellness benefit through Crunch Fitness
  • Career Development.
  • 9 paid holidays.
  • 401k with an annual employer match of 3%.
  • Employee Assistance Program.
  • Annual boot allowance  
  • A fun, fast-paced culture with company events and professional growth opportunities.
JOB RESPONSIBILITIES:
  • Provide post-sales refrigeration technical support to our customers; contract service companies and installing contractors via phone and/or e-mail.
  • Responds to customers in a timely manner to achieve high levels of customer satisfaction.
  • Systematically diagnoses field issues, creating thorough field reports that include the process used to diagnose, the measurements and observations collected, and develop a robust conclusion with recommendations on actions to resolve, while minimizing warranty costs.
  • Identify quality and performance trends and report to appropriate organization to assure root cause problem resolutions.
  • Assist sales team, customers and service contractors technical training.
  • Lead the industry in proficiency of new technology, refrigeration equipment and accessories by attending designated training provided by manufacturers and JTS Associates.
  • Develop and or source troubleshooting tools for documenting and tracking service calls.
  • Participation in developing and maintaining installation, operation and maintenance manuals.
  • Maintain familiarity with new products being shipped out.
  • Conduct on-site job visits only when necessary.
  • Maintain a personal and professional development plan.
REQUIREMENTS:
  • 5 years’ experience in the field of HVACR service.
  • Technical knowledge of commercial and industrial refrigeration service and installation.
  • Strong working knowledge of electrical /controls/refrigeration / hydronics.
  • Technical certification or AA/AS degree preferred.
  • Computer experience and proficiency with MS Office.
  • Familiar with technical writing and technical manuals. 
  • Possess good communication as well as organizational skills.
  • Have good computer skills and understand operating systems and applications.
  • Knowledge of adult training methods and practical approaches to educate experienced as well people new in the field.
     
SKILLS AND ABILITIES:
  • Perform required duties with the ability to work supervised and independently, striving to maintain excellent time management skills.
  • Ability to travel, if needed. Travel would be very minimal if at all.
  • Be able to work independently and be self-motivated.
  • Promoting safety as a guiding principle and a regular practice in accomplishing work
  • Show the utmost respect for others and be a team player.
JTS is proud to be an equal opportunity employer.

 

Powered by JazzHR

6qUDliLfvw

  • Refrigeration Technical Support Specialist

    Found in: Careerbuilder One Red US C2 - 1 week ago

    Caldwell, ID, United States Johnson Thermal Systems Full time

    POSITION: Refrigeration Technical Support Specialist STATUS: Full-Time ExemptABOUT US: Founded in 2006, Johnson Thermal Systems (JTS) is the largest and leading provider of Power Packaging, Power Distribution Centers, and Industrial Refrigeration Units. We are proud to be American made as all equipment is designed and manufactured by our team...

  • Technical Inside Sales Engineer

    1 week ago

    Caldwell, United States SIBA LLC Full time

    Job DescriptionJob DescriptionRequirements/Responsibilities:Bachelor of Science Degree in Electrical Engineering, Business & Project Management, or related field.MUST BE AUTHORIZED TO WORK IN U.S.Employee will be expected to report to a location each working day.Minimum of 5 years’ experience in the Circuit Protection field required.   Minimum of 2...

  • Technical Inside Sales Engineer

    1 week ago

    Caldwell, United States SIBA LLC Full time

    Job DescriptionJob DescriptionBenefits:401(k)401(k) matchingCompetitive salaryDental insuranceHealth insurancePaid time offRequirements/Responsibilities:Bachelor of Science Degree in Electrical Engineering, Business & Project Management, or related field.MUST BE AUTHORIZED TO WORK IN U.S.Employee will be expected to report to a location each working...

  • Electrical Engineer/Electrical PE

    4 days ago

    Caldwell, United States Johnson Thermal Systems Inc Full time

    POSITION: Electrical Engineer STATUS: Full-Time, Exempt ABOUT US: Founded in 2006, Johnson Thermal Systems (JTS) is the largest and leading provider of Power Packaging, Power Distribution Centers, and Industrial Refrigeration Units. We are proud to be American made as all equipment is designed and manufactured by our team located in Caldwell, Idaho. As a...

  • Electrical Engineer/Electrical PE

    2 weeks ago

    Caldwell, United States Johnson Thermal Systems, Inc. Full time

    Job DescriptionJob DescriptionPOSITION: Electrical Engineer                                                                      STATUS: Full-Time, Exempt ABOUT US: Founded in 2006, Johnson Thermal Systems (JTS) is the largest and leading provider of Power Packaging, Power Distribution Centers, and Industrial Refrigeration...

  • Inventory Planner

    1 week ago

    Caldwell, United States Watsco Full time

    Job DescriptionCarrier Enterprise (CE) is a subsidiary of the largest independent HVAC/R distribution company in the world, Watsco, Inc. At CE we proudly distribute industry leading brands such as Carrier, Bryant, Payne, GREE and other brands of HVAC and Refrigeration equipment, as well as a full-line of aftermarket parts, supplies and accessories. CE has...

  • Senior Electrical Engineer

    Found in: Jooble US O C2 - 5 minutes ago

    Caldwell, ID, United States Johnson Thermal Systems, Inc. Full time

    Senior Electrical Engineer STATUS: Full-Time, Exempt  ABOUT US: Founded in 2006, Johnson Thermal Systems (JTS) is the largest and leading provider of Power Packaging, Power Distribution Centers, and Industrial Refrigeration Units. We are proud to be American made as all equipment is designed and manufactured by our team located in Caldwell, Idaho . As...

  • Equipment Technician

    2 weeks ago

    West Caldwell, United States Path Engineering Full time

    Job DescriptionJob DescriptionRoleAs an Equipment Technician (also known as Machine Technician, Technical Support Specialist), you'll be responsible for the repair and maintenance of various equipment systems. Your role will also involve providing technical support, managing assigned tasks, participating in equipment installation and training, and...

  • Mechanical Design Engineering Intern

    Found in: Jooble US O C2 - 1 hour ago

    Caldwell, ID, United States Johnson Thermal Systems Full time

    Mechanical Designer II STATUS : Full-Time, Exempt ABOUT US: Founded in 2006, Johnson Thermal Systems (JTS) is the largest and leading provider of Power Packaging, Power Distribution Centers, and Industrial Refrigeration Units. We are proud to be American made as all equipment is designed and manufactured by our team located in Caldwell, Idaho. As a...

  • Applications Electrical Engineer

    5 days ago

    Caldwell, United States Siba Inc Full time

    Job DescriptionJob DescriptionImmediate opening for an Applications/Technical Electrical Engineer to join and strengthen our North American engineering team, located in West Caldwell, NJ. Candidate must have extensive technical knowledge & experience in circuit protection applications. We are world leaders in manufacturing fuses for the global market from...

  • Applications Electrical Engineer

    1 week ago

    Caldwell, United States SIBA LLC Full time

    Job DescriptionJob DescriptionImmediate opening for an Applications/Technical Electrical Engineer to join and strengthen our North American engineering team, located in West Caldwell, NJ.  Candidate must have extensive technical knowledge & experience in circuit protection applications.   We are world leaders in manufacturing fuses for the global market...

  • Applications Electrical Engineer

    1 week ago

    Caldwell, United States SIBA LLC Full time

    Job DescriptionJob DescriptionImmediate opening for an Applications/Technical Electrical Engineer to join and strengthen our North American engineering team, located in West Caldwell, NJ. Candidate must have extensive technical knowledge & experience in circuit protection applications. We are world leaders in manufacturing fuses for the global market from...

  • Lead Geotechnical engineer

    5 days ago

    Caldwell, United States Alliance of Hazardous Materials Professionals Full time

    Benefits- Work Schedule: Benefit from a flexible work arrangement that combines both fieldwork and office-based tasks. Enjoy the autonomy to manage your time effectively, promoting a healthy work-life balance. Development: Take advantage of the opportunity to shape your career in any direction within the geotechnical engineering field. Access professional...

  • General Automotive Technician

    2 weeks ago

    Caldwell, United States AAMCO Transmissions and Total Car Care Full time

    Job DescriptionJob DescriptionAs a General Automotive/R&R Technician you will be called upon to service a broad range of vehicle repair issues and to quickly identify the cause of performance problems.Position Responsibilities:Inspect, diagnose and repair vehicle automotive systemsRemove and Reinstall Transmission systems.Assist other technicians in...

  • Nuclear Med Technologist II

    Found in: Lensa US P 2 C2 - 6 days ago

    Caldwell, United States CareerBuilder Full time

    Overview: St. Lukes Health-Memorial paves the way for quality innovative health care in East Texas and provides more than a quarter of a million patient services each year. With hospitals in Lufkin Livingston and San Augustine St. Lukes Health-Memorial provides millions of dollars in charity care and community support each year.Responsibilities:JOB...

  • Program Manager

    7 days ago

    Caldwell, United States Softworld, a Kelly Company Full time

    ***Due to the nature of the work being performed US Citizenship is required*** Increase your chances of an interview by reading the following overview of this role before making an application. Job Title: Program Manager Location: Upper Saddle River New Jersey 07006 Job Description: This position requires you to have or obtain a government security...

  • Nuclear Med Technologist II

    Found in: Lensa US P 2 C2 - 2 weeks ago

    Caldwell, United States CommonSpirit Health Full time

    Overview: St. Lukes Health-Memorial paves the way for quality innovative health care in East Texas and provides more than a quarter of a million patient services each year. With hospitals in Lufkin Livingston and San Augustine St. Lukes Health-Memorial provides millions of dollars in charity care and community support each year. Responsibilities: JOB...

  • Employee Communication Coordinator

    1 day ago

    West Caldwell, United States Carrier Enterprise Full time

    **Job Title**: Internal Communications Specialist (Part-Time-30 hours per week) **Location**: Hybrid (Training is onsite) **Company Overview**: We are currently seeking a dedicated part-time temporary Internal Communications Specialist to join our team to ensure seamless communication flows within the organization. - Support the development and oversee the...

  • VP, Retail Business Development Officer

    1 week ago

    Caldwell, United States Spencer Savings Bank Full time

    Job DescriptionJob DescriptionBASIC FUNCTIONResponsible for the cultivation and development of Centers of Influence (COIs) that refer profitable new business relationships that have strong commercial non-interest-bearing deposit, cash management and commercial lending needs. Also works closely with the Market Manager, Retail Financial Center Management, the...

  • Principal RF Design Engineer

    1 week ago

    Caldwell, United States Albin Engineering Services, Inc. Full time

    Albin Engineering Services, Inc. (www.aesi.com) is looking for a Principal RF Design Engineer for one of our premier clients in the West Caldwell, NJ area. As their direct employee, you qualify for their full benefit package. This role requires a Secret Clearance to start the role, and has a generous relocation package for any candidates that are not local....