Office Manager

Job DescriptionJob DescriptionSERVPRO of Upper Bucks, NW Hunterdon County Office Manager

Do you love working with people and educating them? Do you want to be a leader in a great company?

Then, dont miss your chance to join our franchise as a new Office Manager. In this position, you will be making a difference each and every day. We have a sincere drive towards the goal of helping make fire and water damage Like it never even happened

We're seeking someone who is a rare high achiever to fill a key leadership role. As the Office Manager, you will be responsible for hiring, managing, training, and motivating the Office team. You will manage the franchise office team to perform all daily functions, oversee administrative activities, and ensure customer satisfaction. You will serve as the in-house expert on Xactimate, Google Drive, and proprietary software. In addition, you will ensure all job files are properly audited and contain all required documentation.

If you are self-motivated and have superb interpersonal skills, then youll thrive in this work environment. Our idea of the ultimate candidate is one who is proactive, is experienced, truly enjoys providing superior service, and loves taking ownership. Are you highly dependable and excited about routinely exceeding expectations? Then you may be our perfect hero

As a valued SERVPRO Franchise employee, you will receive a competitive pay rate, with lots of opportunity to learn and grow.

Primary Responsibilities

Manage Job File Coordinators

Manage Office Administrators

Coordinate and maintain company calendar and franchise communication

Manage accounts receivable

Verify and analyze divisional key measurements

Monitor compliance and risk management

Ensure files and records accuracy

Ensure fulfillment of the training and development plans for the office team

Document franchise annual plan

Develop the office division annual plan

Document and manage the office division performance

Position Requirements

5+ year(s) of office, accounting, or customer service management experience

Experience in building a strong team with tangible leadership skills

Solid organization and planning capabilities, strong attention to detail

Demonstrated history of ability and growth in managing an office environment

Outstanding written and verbal communication skills, including proper pronunciation, grammar, and a consistently courteous and professional tone of voice at all times

Very self-motivated and goal-oriented with ability to multi-task

Capability to work in a fast-paced, team-oriented office environment

Proficiency with computer technology and emailing

Ability to learn new software and proprietary software

Proficient with Xactimate estimating software

Experience in customer service industry environment a plus

Ability to successfully complete a background check subject to applicable law

Hours

40 hours/week, flexible to work overtime when required

Vary between 7 a.m. and 7 p.m., as business demands

Pay Rate

Competitive salary based on experience.

TO APPLY: E-mail your resume, along with salary history to: hr@servpro11451.com

SERVPRO of Upper Bucks, NW Hunterdon County is an EOE M/F/D/V employer.

Each SERVPRO Franchise is Independently Owned and Operated.

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