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Lead Quality Technician

4 months ago

Richfield, United States Golden Pet Manufacturing Full time
Job DescriptionJob Description

At Golden Pet Manufacturing, we are proud to be at the forefront of changing the future of pet food by creating the most nutritionally-dense, thoughtfully-sourced, and practical solutions to pet parents everywhere.

Location: Richfield, WI (30 minutes from Milwaukee and Waukesha)

We're Looking For A(n): Quality Technician

Location: Richfield, WI

Shift: 2nd (

What You'll Be Doing:

  • Perform regular inspection and verification of manufacturing lines, equipment and processes throughout the plant based on agreed upon schedule; complete documentation when complete
  • With support from QA Supervisor, train new Quality Technicians and serve as mentor in their development. Be available to answer questions from other Quality Technicians and suggest best practices of inspection and lab techniques.
  • Perform instrument calibrations as needed (thermometers, gauges, lab equipment, etc.)
  • Sampling and testing of raw materials, materials in progress, and finished goods; identify non-conforming material (NCM) and assist with the NCM process
  • Help maintain library of retained samples to assist with material approvals and complaint investigations
  • Regularly interact with Manufacturing, Maintenance, Sanitation and Logistic employees and supervisors to provide useful feedback on quality-related issues or concerns
  • Verify the Good Manufacturing Practices (GMPs) are being met throughout the manufacturing plant and its processes
  • Lead environmental swabbing program to ensure pathogen control
  • Assist in monthly internal GMP audits to include documentation and corrective actions
  • Participate in the shelf life monitoring program
  • Lead the collection, analysis, summary and reporting of data in an appropriate format
  • Investigate issues or potential issues and work with relevant parties to perform root cause analysis for deviations and customer complaints
  • Willing to occasionally help on other shifts when vacations or emergency situations arise
  • Assist in the design and implementation of processes and procedures within the Quality Assurance department

Preferred Qualifications (Note: These are preferred and not required. We strongly encourage you to apply even if you don't tick ALL of these boxes.):

  • Minimum Education: High school diploma or GED equivalent
  • Preferred Education: Bachelor's degree in food, biological or chemical science field
  • Preferred Certification: PCQI Certified
  • Minimum of 5 years experience in quality assurance (preferably human or pet food industry)
  • Proficient in Microsoft Office or Google programs
  • Understanding of food safety and quality systems and manufacturing processes and technologies
  • Able to occasionally lift and/or move up to 25 lbs

Golden Perks & Benefits:

  • Comprehensive healthcare coverage – We cover 100% of premiums for medical, dental, and vision plans for employee-only plans.
  • Through our charity sponsorships, you can make a positive impact on communities worldwide. We've donated over $6.1 million to date.
  • 6 paid sick and mental health days, an Employee Assistance Program, and additional mental health benefits, because we take a holistic approach to your well-being.
  • We match up to 3.5% of your 401k contributions, ensuring your retirement savings grow alongside your career.
  • Invest in your future with our Employee Stock Ownership Plan, where company contributions fund your retirement plan with company stock.
  • Tuition reimbursement program, which reimburses eligible tuition expenses up to specified amounts, empowering you to invest in your ongoing growth and development.
  • Company events, like our team picnics and ice cream socials, designed to cultivate connections and enhance work-life balance.

To read more about our Perks & Benefits, click here.

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