We have other current jobs related to this field that you can find below

  • Call Center Representative

    3 weeks ago

    Syracuse, United States Kelly Services, Inc. Full time

    #x 9; Deliver outstanding customer service for fuel and propane inquiries, orders, and troubleshooting. Coordinate and schedule service calls with technicians to ensure prompt delivery. Build rapport with customers, demonstrating empathy and a positi Call Center, Representative, Customer Service, Retail, Staffing

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    6 days ago

    Syracuse, United States Kelly Full time

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    Syracuse, United States Butler America Aerospace LLC Full time

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  • Call Center Representative

    2 months ago

    East Syracuse, United States Butler America Full time

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  • Call Center Representative

    4 weeks ago

    Syracuse, United States Randstad Full time

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  • Call Center

    4 days ago

    East Syracuse, United States Butler Aerospace and Defense Full time

    Call Center - Customer Service RepresentativeLocation: East Syracuse, NYJob ID: #69709Pay Range: $15-19If you thrive in a fast-paced environment and are looking for an opportunity to develop your customer service career, then we have a great opportunity for you. We are seeking a motivated, process-oriented individual in our Customer Care Center to support...

  • Account Representative

    2 weeks ago

    East Syracuse, United States Russell Tobin Full time $20 - $22

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    East Syracuse, United States PDS Tech Full time

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    6 days ago

    Syracuse, United States TEKsystems Careers Full time

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    2 weeks ago

    East Syracuse, United States Butler Aerospace and Defense Full time

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  • CSR Call Center

    3 weeks ago

    Syracuse, United States Butler America Aerospace LLC Full time

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  • Account Representative

    2 weeks ago

    East Syracuse, United States RTA US Full time

    Job DescriptionJob DescriptionWe are looking for a Account Representative to work with us, this contract have a expected duration of 24 months, if you are open to the job market I encourage you to apply! This could be the next step you were looking for! The Account Representetive provides strategic direction for pre-delivery and after-sale support to...

  • CSR Call Center

    3 weeks ago

    Syracuse, United States US Tech Solutions Full time

    Description: Client is the leading global provider of healthy, safe and sustainable building and cold chain solutions with a world-class, diverse workforce with business segments covering HVAC, refrigeration, and fire and security. We make modern life possible by delivering safer, smarter and more sustainable services that make a difference to people and our...

  • Account Representative

    20 hours ago

    Syracuse, New York, United States Sapphire Recruitment, Inc. dba CPS Recruitment Full time

    About the RoleSapphire Recruitment, Inc. dba CPS Recruitment is seeking a highly skilled Account Representative to join our team. As an Account Representative, you will be responsible for providing exceptional customer support to our distributors, including parts selection and ordering, pricing and availability, expediting delivery, dispute resolution, and...

  • CSR Call Center

    3 weeks ago

    East Syracuse, United States Russell Tobin Full time

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  • CSR Call Center

    3 weeks ago

    East Syracuse, United States Russell Tobin & Associates Full time

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  • Call Center Representative Bilingual English/Cantonese

    6 days ago

    Syracuse, NY, United States TEKsystems Careers Full time

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  • CSR Call Center

    3 weeks ago

    East Syracuse, United States Butler America Full time

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  • CSR Call Center

    3 weeks ago

    East Syracuse, United States RTA US Full time

    Job DescriptionJob DescriptionJob Title: CSR Call CenterLocation: East Syracuse, NY 13057 (ON SITE)Job Pay Rate: $18 – 19/hour on W2Job Type: 2+ Years Contract roleShift: 1st Monday - Friday, 8am - 5:00pm Job Description:Supports pre-delivery and after-sale support to customers which may include product ordering, availability and delivery. If you thrive in...

Patient Accounting Call Center Representative

1 month ago

Syracuse, United States CNY Fertility Center Full time
Job DescriptionJob Description

CNY Fertility is seeking a full time Patient Correspondence Representative to join our growing Patient Accounting Department. Candidates will have the option of working in office or remote.

Reports to: Patient Accounting Correspondence Supervisor

FLSA Status: Non-exempt

Summary: Our Patient Account Representative is to handle all calls that flow through the Patient Accounting Call Queue related to Finance + Billing in a timely manner with the highest level of customer service. The ideal candidate will be highly skilled in multitasking, customer service and problem solving. This role will require the representative act as a liaison between insurance companies and our clients, it is important that all calls and inquiries are handled in a professional and constructive manner.

Job Duties + Responsibilities:

1. Collect payments from patients

2. Monitor monthly payment plans

3. Triage questions or issues related to appropriate teams (Clinical, Financial or Billing)

4. Assist patients with terms and conditions for financial contracts

5. Negotiate payments for any overdue balances

6. Provide payment plan options for patients

7. Explain insurance benefit questions to patients

8. Must be able to issue financial agreements for client’s 1st cycle or any cycle they are paying in full for.

9. Must be able to explain our self-pay packages.

10. Ability to answer questions related to bills received from CNY or an outside lab.

11. Process payments for existing balances and deposits for new cycles.

12. Answer emails and web messages from clients, in a timely manner.

Education and Experience:

High school graduate or equivalent

Previous healthcare or health insurance experience preferred

Comprehensive benefits package:

  • Health Insurance
  • Paid Time Off (PTO)
  • Short-Term Disability Insurance
  • Dental Insurance
  • Vision Insurance
  • Life Insurance

**Compensation is based on locality