Supervisor of Billing and Collection

4 weeks ago


Plano, United States Fiberlight, LLC Full time
Job DescriptionJob Description

Position Overview

Reporting to the Controller, responsible for the end-to-end order to cash process of the Company, including reviewing and approving sales orders, invoices, monitoring and reporting on cash collections, and supervising a team of billing and collections professionals.


Essential Job Functions

  • Gain a fully comprehensive understanding of the Company’s product and billing types, including recurring (e.g. subscription) and non-recurring (e.g. construction) billing, in order to monitor and verify that all billings issued by the Company to customers are complete and accurate.
  • Demonstrate technical proficiency with NetSuite billing and participate in on-going initiatives to improve the billing and collections function, including working with outside 3rd parties.
  • Develop, monitor, and report on key performance indicators for the billing and collections function.
  • Gain a fully comprehensive understanding of the Company’s revenue recognition policies as it relates to the automated revenue recognition system driven by the billing system, and monitor inputs to the system through perfection of sales orders and invoices.
  • Direct, monitor, supervise, train, and motivate the activities of a team of line-level billing and collections specialists, with the goal of optimal order to cash processing, including collections and customer relationship management.
  • Communicate effectively with several different departments within the organization to solve issues relating to the order to cash process, including the customer experience and sales operations teams.
  • Monitor the reconcile the accounts receivable aging and participate in development of reserves for uncollectible accounts.
  • Participating in calls with internal personnel and customers to solve major collection issues associated with various customer dispute types, including, but not limited to, billing errors, service issues, reconciliation of customer billing records with the Company’s, sales and use and other taxes and fees.
  • Working knowledge of Zone Billing app/platform.


Requirements

  • Strong organizational, leadership, communication, and project management skills, including conflict resolution
  • Experience with a large customer base and high transaction volume
  • Ability to translate and analyze data into reports
  • Proficiency with recurring billing systems, preferably NetSuite (not required)
  • Proficiency with Microsoft Office Suite, including Excel
  • Ability to work in the office 3 days minimum per week


Other Skills/Abilities

  • Excellent written and verbal communications skills
  • Adaptability and flexibility to changing environment
  • Comfortable working in a dynamic, high volume, fast-paced environment
  • Learn and operate all business-related computer programs required to complete job functions
  • Ability to interact professionally with internal and external stakeholders
  • Strong analytical and critical-thinking abilities to assess, interpret, and act on data.
  • Present information and reports to audiences of various levels of an organization.


Physical Requirements

  • Must be able to sit, stand, walk, stoop, kneel and reach
  • Must be able to speak, write, read, and understand English
  • Must have visual acuity
  • Must be able to lift 0-25 pounds



  • Plano, United States Fiberlight, LLC Full time

    Job DescriptionJob DescriptionPosition OverviewReporting to the Controller, responsible for the end-to-end order to cash process of the Company, including reviewing and approving sales orders, invoices, monitoring and reporting on cash collections, and supervising a team of billing and collections professionals.Essential Job FunctionsGain a fully...


  • Plano, United States TEKsystems Full time

    Required: + 2-3 years of related experience in medical billing experience with Medicare + Have experience billing within one or more of the following specialties: Physical Therapy, Rehab, LTACH, Orthopedics + Must have a full understanding of Medicare exhaust billing Job Description: + Respond to Government payers by phone or correspondence concerning...


  • Plano, United States TEKsystems Full time

    Required: + 2-3 years of related experience in medical billing experience with Medicare + Have experience billing within one or more of the following specialties: Physical Therapy, Rehab, LTACH, Orthopedics + Must have a full understanding of Medicare exhaust billing Job Description: + Respond to Government payers by phone or correspondence concerning...


  • Plano, United States Regional Finance Full time

    Are you ready to take your career to the next level? Regional strives to positively impact the financial lives of our customers. For over 35 years, our Team Members have been passionate about supporting customers through their financial challenges in life. They take pleasure in finding solutions and lending a helping hand, both to our customers and our...


  • Plano, United States Regional Finance Full time

    Are you ready to take your career to the next level? Regional strives to positively impact the financial lives of our customers. For over 35 years, our Team Members have been passionate about supporting customers through their financial challenges in life. They take pleasure in finding solutions and lending a helping hand, both to our customers and our...


  • Plano, United States Regional Finance Corp Full time

    Are you ready to take your career to the next level? Regional strives to positively impact the financial lives of our customers. For over 35 years, our Team Members have been passionate about supporting customers through their financial challenges in life. They take pleasure in finding solutions and lending a helping hand, both to our customers and our...


  • Plano, United States Regional Finance Corp Full time

    Are you ready to take your career to the next level? Regional strives to positively impact the financial lives of our customers. For over 35 years, our Team Members have been passionate about supporting customers through their financial challenges in life. They take pleasure in finding solutions and lending a helping hand, both to our customers and our...

  • Billing Specialist

    2 weeks ago


    Plano, United States LiquidAgents Healthcare Full time

    Job DescriptionJob DescriptionSalary: LiquidAgents Healthcare, a fast-growing, healthcare staffing firm, is seeking a Billing Specialist to join our innovative team. This role will be responsible for the processing of invoicing, discrepancies, client account reconciliations, and other various responsibilities as needed. The ideal candidate will have a...

  • Billing Manager

    1 month ago


    Plano, United States Interior Logic Group Full time

    Looking to build your career and design your future? You have come to the right place. Summary The primary responsibility of the Billing Manager is to oversee daily operations of the Billing team. The Billing Manager will be heavily involved in the daily functions of the billing specialists, actively working through issues, escalating issues through the...

  • Billing Manager

    4 weeks ago


    Plano, United States Interior Logic Group Full time

    Looking to build your career and design your future? You have come to the right place. Summary The primary responsibility of the Billing Manager is to oversee daily operations of the Billing team. The Billing Manager will be heavily involved in the daily functions of the billing specialists, actively working through issues, escalating issues through the...


  • Plano, United States Resilient Healthcare Full time

    Job DescriptionJob DescriptionJob Title: Medical Billing AnalystFLSA Status: Exempt/SalaryCompany: Resilient Healthcare CorpDepartment: Administration/AdministrativeLocation:  OnsiteReports to: Vice President of Clinical Operations SummaryThe Medical Billing Analyst is responsible for ensuring that medical billing processes are conducted accurately,...


  • Plano, United States Resilient Healthcare Full time

    Job DescriptionJob DescriptionJob Title: Medical Billing AnalystFLSA Status: Exempt/SalaryCompany: Resilient Healthcare CorpDepartment: Administration/AdministrativeLocation:  OnsiteReports to: Vice President of Clinical Operations SummaryThe Medical Billing Analyst is responsible for ensuring that medical billing processes are conducted accurately,...


  • Plano, United States Resilient Healthcare Full time

    Job Title: Medical Billing Analyst FLSA Status: Exempt/Salary Company: Resilient Healthcare Corp Department: Administration/Administrative Location: Onsite Reports to: Vice President of Clinical Operations Summary The Medical Billing Analyst is responsible for ensuring that medical billing processes are conducted accurately, efficiently and in compliance...

  • Medical Billing

    2 weeks ago


    Plano, Texas, United States North Star Diagnostic Imaging Full time

    Applicant must be able to work flexible hoursCurrent position is Mon-Fri 8:00am-4:00pm**Additional hours will be available to pick up when coverage is needed at any of the clinics $16-18/HourJob Purpose:Serves patients and referring physicians by scheduling appointments; maintaining records and accounts; taking patient payments, billing/auditing;...

  • Medical Billing

    3 weeks ago


    Plano, United States North Star Diagnostic Imaging Full time

    **Applicant must be able to work flexible hours**Current position is Mon-Fri 8:00am-4:00pm**Additional hours will be available to pick up when coverage is needed at any of the clinics $16-18/HourJob Purpose:Serves patients and referring physicians by scheduling appointments; maintaining records and accounts; taking patient payments, billing/auditing;...


  • Plano, United States Smart Data Solutions LLC Full time

    Job DescriptionJob DescriptionSmart Data Solutions is a leading provider of data management, claim routing and workflow solutions to health plans and TPAs. We are looking for a strong finance professional to join our Finance team. The Revenue and Billing Manager will be responsible for the timeliness and accuracy of the billing process. In addition, they...


  • Plano, United States Altice USA Full time

    Senior Credit and Collections Analyst Location: Plano, TX, US, 75024 Brand: Optimum Media Requisition #: 5966 Introducing Optimum Media. Driven by the power of Optimum, Optimum Media is our innovative multiscreen advertising sales and media consultancy business servicing small to medium business as well as national, political, media & entertainment and...

  • Medical Billing

    3 weeks ago


    Plano, United States North Star Diagnostic Imaging Full time

    **Applicant must be able to work flexible hours** Current position is Mon-Fri 8:00am-4:00pm **Additional hours will be available to pick up when coverage is needed at any of the clinics $16-18/Hour Job Purpose: Serves patients and referring physicians by scheduling appointments; maintaining records and accounts; taking patient payments, billing/auditing;...


  • Plano, United States Altice USA Full time

    Introducing Optimum Media. Driven by the power of Optimum, Optimum Media is our innovative multiscreen advertising sales and media consultancy business servicing small to medium business as well as national, political, media & entertainment and agency clients across the United States. Our team is comprised of Sales Executives, Software Engineers, Data...

  • Medical Billing

    2 months ago


    Plano, United States North Star Diagnostic Imaging Full time

    Job DescriptionJob Description**Applicant must be able to work flexible hours**Current position is Mon-Fri 8:00am-4:00pm**Additional hours will be available to pick up when coverage is needed at any of the clinics $16-18/HourJob Purpose:Serves patients and referring physicians by scheduling appointments; maintaining records and accounts; taking patient...