Scheduling Coordinator
4 weeks ago
Job Summary
MyCare Medical is a dynamic team of multi-specialty healthcare providers in a friendly working environment. We are looking for a detail-orientated Scheduling Coordinator to bring their talent to our team
Job Responsibilities
- Welcome patients and visitors via phone and also in-person
- Field patient questions, providing assistance and direction when necessary
- Optimize patient satisfaction by being personable, empathetic and efficient
- Schedule patient appointments
- Maintain patient accounts by obtaining, recording, and updating personal and financial information
- Protect patients' rights by maintaining confidentiality of personal and financial information
- Maintain operations by following policies and procedures
- Contribute to team effort by accomplishing related responsibilities as needed
Job Qualifications
- 1+ years of experience working within the customer service industry
- Friendly and compassionate disposition
- Excellent organizational and time management skills
- Strong verbal and written communication skills
- Ability to work independently or as part of a team
- Professional and empathetic interpersonal communication skills
- Dedication to maintaining confidentiality of all patient records
- Experience with eClinicalWorks is a plus
- Bilingual in English/Spanish is preferred
BENEFITS
- Comprehensive benefits package, including Health, Vision, Dental, and Life insurances
- FSA and Life Assistance Program (EAP)
- 401(k) Retirement Plan
- Health Advocacy, Travel Assistance, and My Secure Advantage
- PTO Accrual and Holidays
#ZIP
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