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Customer Focused Account Manager in Technology

2 months ago

Albuquerque, United States Computer Corner - Albuquerque Full time
Job DescriptionJob Description

Ideal for someone interested in being a technology concierge and advisor for unique government and enterprise clients.


START DATE: Monday September 9, 2024

COMPENSATION: Up to $80,000 Compensation

60% Salary

20% Commissions and Bonus

20% Manufacturer SPIFFs

W-2, non-exempt


SCHEDULE:

Full-time

Monday - Friday

8am-5pm MST


LOCATION: Albuquerque, New Mexico (Jefferson & I-25)

80% Onsite, In-Person Position, 20% Visiting Accounts

(8-10hrs/week average)



At Computer Corner, we are committed to advising clients about their unique technology needs with trusted and innovative solutions.

We are a close-knit team who like to have fun and geek out over technology (among other nerdy things) together. If you have a passion for staying top of mind to win deals with state and corporate clients, keep reading

We are currently looking for a Government IT Account Manager to serve our customers with their technology procurement needs. This individual will develop new prospects and interact with existing customers primarily by phone to increase sales of the Team's products.

This role is primarily onsite at our office 80% of the time and visiting accounts and conducting in-person business development out of office about 20% of the time (8-10 hours a week average), traveling to clients as required via company van or personal vehicle with mileage reimbursement.


Your Day as a Government IT Account Manager Will Consist of:

  • Researching technology solutions for government clients
  • Pricing and quoting technology solutions in accordance with government contracts and company pricing guidelines.
  • Processing and tracking orders to ensure timely delivery of product and fulfilling client deliverables to ensure a WOW experience.
  • Making phone calls and client site visits to maintain and increase the depth of your relationship as a trusted advisor with your clients.

If you're someone who...

  • Wants to move into professional business-to-business sales
  • Craves a fun and unique work environment with fellow tech nerds
  • Enjoys exceeding sales targets and winning regularly

...This is the job for YOU


Computer Corner Core Values

Team Focused: Our team is quick to jump in and help others, excited to solve problems together, determined to meet company goals, and always ready to laugh and celebrate a job well done. A team player would NEVER cherry-pick.

Heart of a Teacher: Our motto is teach and be teachable, which requires us to be kind and patient in all situations.

Extreme Ownership: We seek excellence in ordinary tasks, own mistakes and apply learnings, and above all else: we do the right thing.


Work with Us, Grow with Us

We encourage continuous learning and self-improvement. For some, continuous learning is focused on becoming better versions of their current role. For others, the motivation is professional and personal development to earn the opportunity for promotion and increased responsibility.

Both types of employees are important to the success of Computer Corner and are celebrated accordingly.

For someone looking to progress in their role, the Government IT Account Manager has no limit on the size of their client portfolio or commissions earned. The role naturally leads into the role of Sales Manager for those that are interested in mentoring other team members to exceed company objectives.



Government IT Account Manager Key Responsibilities

Hook Clients Up with the Hardware & Tech Tools They Need

Success Metric: Generate $24,000 per month in average gross margin ($200,000 in average revenue)

Success Metric: Increase adoption of all product offerings by 5% month over month while maintaining product category adoption rate of 50%


Follow the Formula to Deliver a WOW Experience

Success Metric: All quotes must be acknowledged within 2 hours and delivered within 24 hours on the next business days

Success Metric: 100% of fulfillment of WOW Experience deliverables within 100 days of each new sale


Manage Clients & Their Technology Roadmaps

Success Metric: 20 phone conversations with IT contacts expected per month. 80% of all clients must be on track according to their technology roadmaps.


Our Ideal Government IT Account Manager Has the Following Characteristics:

  • You love making stellar impressions and building relationships
  • Doing what is right and moral is extremely important to you
  • Helping people brings you joy
  • You are naturally proactive
  • You enjoy offering custom solutions to people
  • Your passion for technology outweighs most things
  • Looking for your ideal work family (which is a community of tech nerds)

 

Benefits & Perks:

  • Health, dental, and vision insurance
  • Simple IRA with 3% company match
  • 8 days paid time off and 7 paid holidays
  • Employee discount on tech products
  • Paid training, including paid certifications -
    e.g., CompTIA IT+ and A+, Microsoft certifications, and hundreds more
  • Proactive, ongoing professional and personal development
  • An easy-going environment and culture (we all enjoy what we do)
  • Birthday celebrations and the occasional potluck, barbecue, or field trip

COMPENSATION: Up to $80,000 Compensation

70% Salary

15% Commissions and Bonus

15% Manufacturer SPIFFs


APPLICATION PROCESS:

  1. Apply online
  2. Complete The ALL IN Assessment online within 24 hours of application (Approximately 35 minutes to complete)
  3. 30-minute Informal Virtual GTKEO Interview (Approximately 30 minutes)
  4. Online Skills Test (Approximately 35-45 minutes to complete)
  5. In-Person Deep Dive Interview (Approximately 2 hours)
  6. Team Shadow Day "Experience a Day in the Life with Us" (4 hours)