Coach (Shift Manager)

4 weeks ago

Mentor, United States Chick-fil-A Mentor FSU Full time
Job DescriptionJob Description

Are you a friendly and team-driven individual with exceptional communication, leadership, and problem-solving skills? If so, we have an exciting opportunity for you to join our team as a Shift Supervisor at our award-winning fast food restaurant Bring your leadership and customer service skills to our fast food restaurant and become a customer service or kitchen leader of our dynamic team.

At our restaurant, we value our leaders and offer a supportive work environment where you can grow and develop your skills. As a Shift Manager, you will play a vital role in our mission of developing a culture that calls for the very best from its people and the organization they represent

Why You'll Love Working for Us:

Work-Life Balance: We understand the importance of personal time and offer flexible schedules that prioritize work-life balance, working part-time or full-time between 32-45 hours per week.

Growth Opportunities: We are committed to investing in our employees’ growth and development. We provide opportunities for career advancement, manager/leadership development, and ongoing training.

Industry-Leading Customer Service: Join a team that prides itself on delivering the best customer service in the fast food industry. Our dedication to serving our guests and each other sets us apart.

Team Spirit: We work hard, but never miss an opportunity to celebrate our achievements together.

Comprehensive Training: We provide thorough training in all aspects of our restaurant operations.

Benefits:

  • Competitive compensation ($17-$22/hr, based on availability).
  • Paid Time Off (PTO) accrual plan. (Full-Time Only)
  • Employee Meals
  • Healthcare, Dental, Vision, Insurance contribution.
  • 401-K Matching
  • Monthly Meal allowance
  • Leadership coaching & development.
  • Scholarship opportunities up to $2,500 per year.
  • Tuition Assistance up to $1500.00 per year
  • Paid Uniforms
  • Sundays off

Responsibilities:

  • Maintain positive working relationships and provide direction and feedback to all employees.
  • Collaborate with the management team to train and track the performance of new Team Members.
  • Motivate Team Members to maintain high customer service scores.
  • Ensure timely completion of shift tasks and opening/closing responsibilities.
  • Take ownership of restaurant facilities, ensuring organization and adherence to sanitation and food safety procedures.
  • Demonstrate a complete understanding of key positions in both front-of-house and back-of-house.

Qualifications and Skills:

  • Must be 18 years of age or older.
  • Associates Degree or higher in a business, hospitality, or culinary-related field, preferred.
  • Must meet availability requirements, including at least 32 hours per week with availability on Fridays and Saturdays.
  • Experience as a leader, preferably in a customer service or kitchen environment.
  • Ability to lift up to 50 lbs, stand for up to 10 hours, and be physically active for extended periods.
  • Must be able to work in a fast-paced environment and maintain a positive attitude under pressure.
  • Team-oriented, adaptable, dependable, coachable, and strong work ethic.
  • Ability to communicate effectively with guests and team members as a supervisor/leader.
  • Understand the federal and local health code regulations (willingness to take certification exam).

Ready to embark on an exciting journey with Chick-fil-A? Apply now and we will contact you within 1-3 business days to discuss your next steps. Please do not contact the store directly.

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