Valet Dispatcher

Job DescriptionJob Description

Overview

Bags, a SP+ Company, is driven by Our Promise, “Making Every Moment Matter for a World on the Go.” Our team understands that time is scarce, so we are intentional about putting ourselves in the shoes of those we serve. The result is a unique combination of talented people and industry-leading technology that enables SP+ to prioritize each and every moment, recognizing that the time colleagues, clients and customers invest in us must always matter.

Salary Range: $14.50 per hour

As a leading parking provider in the area we are seeking energetic and outgoing candidates to join our parking team. With a proven level of exceptional customer service around the area, we are seeking professional, qualified candidates that are customer service oriented and can meet the physical demands of the service.

A Valet Dispatcher must be organized and professional. They are required to maintain a positive and friendly attitude in a fast-paced and hectic environment. Their responsibilities include cash handling, answering calls, coordinating valet runs, and organizing and monitoring guests’ keys.

Responsibilities

General Duties and Responsibilities:

Dispatchers must be able to maintain an organized and professional work environment in a fast-paced, deadline driven environment. The dispatcher will be required to accept and process valet fees, answer multiple inquiries simultaneously, coordinate the parking and retrieving of guest vehicles while keeping track of all vehicle keys.

Qualifications

Required Qualifications

• Must be eligible to work in the United States.
• Must successfully pass the pre-employment criminal background screening.
• Must pass pre-employment Drug Testing process.
• Must successfully pass any other additional pre-employment background screening.
• Needs to be familiar and comfortable with computers.
• Must be at least 18 years of age.
• Able to work in fast paced, high volume active guest service environment.
• Ability to work rotating shifts
• Strong customer service skills
• Strong verbal and written communication skills

Physical Requirements / Work Environment

• Follow company appearance guidelines.
• Uphold clients guest service guidelines and values.
• Ability to lift 70lbs
• Ability to work in outside weather conditions

Appearance Guidelines

Employees are expected at all times to present a professional business-like image, even when working behind the scenes. It is the policy of the Company that each employee’s dress, grooming, and personal hygiene should be appropriate to the work situation and be consistent with the Company’s business standards.

• For all male employees a fully grown in, well-maintained mustache, beard or goatee is permitted.
• No visible tattoos or body piercings are allowed. Any tattoos must be covered by your uniform or other means agreed upon by management.
• Clean & well maintained approved uniforms must be worn on shift
• Additional requirements as specified by management

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SP+ is an equal opportunity employer committed in policy and practice to recruit, hire, train, and promote, in all job classifications, without regard to race, color, religion, sex, age, national origin, citizenship status, marital status, sexual orientation, veteran status, disability or other classes protected by federal or state law. SP+ does not tolerate harassment of or retaliation against any employee or applicant on the basis of these characteristics, or because the individual exercised his or her EEO rights.

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