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Agency Office Manager
4 months ago
Join the Allstate - Marc Moore Agency, a thriving insurance agency in the heart of Nashville, Tennessee, known for its exceptional customer service and commitment to community involvement. As the Agency Office Manager, you will be an integral part of our team, ensuring the smooth operation of daily activities and providing leadership to our dedicated staff. While remote work is not an option, you'll be immersed in a positive and inviting work environment that fosters growth and professional development.
Benefits
Annual Base Salary + Commission + Bonus Opportunities
Paid Time Off (PTO)
Flexible Schedule
Life Insurance
Hands on Training
Mon-Fri Schedule
Career Growth Opportunities
Evenings Off
Responsibilities
Team Leadership: Supervise and support a team of insurance professionals, fostering a collaborative and results-driven environment.
Operations Management: Oversee day-to-day operations, ensuring efficiency, compliance, and customer satisfaction.
Customer Service: Uphold the agency's commitment to delivering exceptional service, resolving customer concerns, and building strong relationships.
Performance Tracking: Monitor team performance metrics, providing guidance and feedback to enhance productivity and results.
Training and Development: Implement training programs to enhance team skills and knowledge, promoting continuous improvement and professional growth.
Administrative Tasks: Handle administrative duties such as scheduling, reporting, and budget management to support agency operations.
Requirements
Leadership Skills: Demonstrated ability to lead and motivate a team towards achieving common goals.Organizational Skills: Strong organizational abilities with attention to detail and the ability to multitask effectively.Communication Skills: Excellent verbal and written communication skills to interact with staff and clients professionally.Insurance Experience: Prior experience in insurance or sales management is preferred.Tech Proficiency: Familiarity with office software and systems to streamline office processes.Customer Focus: A customer-centric mindset with a passion for delivering exceptional service.Availability: Must be able to work on-site in Nashville, Tennessee.
