BDC Customer Service Rep
3 weeks ago
- 401(k) matching
- Employee discounts
- Flexible schedule
- Opportunity for advancement
- Paid time off
- Training & development
Schedule:
- Full-time in person / 40 hours a week
- 1 permanent weekday off with rotating Sunday's (2 Sunday's off per month)
- Saturday Required (10-6pm )
*Your primary focus is to orchestrate multiple appointments daily to drive traffic into the dealership*
- Maximize all phone, web, email and showroom traffic streams
- Constantly takes charge of converting leads to appointments
- Communicate with customers and prospects through their preferred method (call, text, or email) in a timely manner.
- Utilize CRM and effective sales techniques to convert leads into appointments.
- Provide information on available inventory, products, and dealership services.
- Stay informed on BDC representatives' tasks and processes.
- Respond to inquiries professionally and articulately.
- Work closely with Department Manager to reach individual and department goals
- Maintain an organized customer database for efficient follow-ups and repeat business opportunities.
- Adhering to all company policies and procedures.
Perks:
- Starting $18.00 Weekly Base salary plus appointment show, sold AND monthly achievement incentives
- Opportunities for career advancement.
- Recognition for your achievements
- Positive and supportive team environment.
- WORKING WITH THE BEST AUTOGROUP
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