Key Account Management, North America

3 weeks ago


New York, United States Waystone Governance Ltd. Full time
Job DescriptionJob DescriptionSalary:

For over 20 years, Waystone has been at the cutting edge of specialist services for the asset management industry – partnering with institutional investors, investment funds and asset managers. We work with our clients to help build, support, and protect investment structures and strategies worldwide.


Our success depends upon our ability to attract and retain the best, most diverse talent and provide our employees with a broad spectrum of professional development opportunities. Our workplace environment is an inclusive one, where employees can be themselves, reach their full potential and drive business results.


Reporting to the SVP of Key Account Management, you are an experienced and highly networked Key Account Management professional who will form part of our dynamic team at Waystone. In the role you will be responsible for managing relationships with some of the world's largest financial services companies, including fund managers, investment banks, and asset managers. Working with a small portfolio of our key customers, you will play a pivotal role in nurturing and strengthening client relationships and driving revenue growth. The ideal candidate will have extensive experience in key account management and a deep understanding of the financial services industry. Moreover, we highly value experience in using leading account management methodologies such as Miller Heiman and other established frameworks.

 

ESSENTIAL DUTIES AND RESPONSIBILITIES 

 

  • Key Client Management: Build and maintain strong relationships with key decision-makers within financial services companies, fostering long-term partnerships and ensuring client satisfaction.\
  • Develop Key Account Client Relationships: Build relationships within in Key Accounts assigned by leveraging external and internal networks. This includes C- Suite levels, CCO and other key stakeholders at the account.
  • Revenue Growth: Identify upselling and cross-selling opportunities within key accounts to drive revenue growth and increase Waystone's market share, utilizing established account management methodologies.
  • Client Engagement: Understand clients' unique needs, objectives, and challenges, ensuring Waystone's services align with their requirements, and leveraging proven account management frameworks.
  • Contract and Pricing Negotiation: Collaborate with the Sales and Legal teams to negotiate contracts, pricing, and terms for key accounts, ensuring mutually beneficial outcomes and adherence to best practices.
  • Strategic Account Planning: Develop and implement strategic account plans using leading methodologies such as Miller Heiman to maximize revenue contributions from key clients and achieve growth targets.
  • Market Insight: Stay updated on industry trends, regulatory changes, and competitor activities, providing valuable insights to clients and internal teams through data-driven analyses.
  • Collaboration: Work closely with internal teams, including Relationship Managers and Operations, to ensure seamless service delivery and address client concerns promptly.
  • Performance Reporting: Provide regular updates as directed by management on key account management activities, revenue contributions, and client feedback using established methodologies for comprehensive reporting.
  • Risk Management: Proactively identify and mitigate risks associated with key account management, ensuring compliance with industry regulations and standards while employing proven frameworks.
  • Thought Leadership: Represent Waystone at industry events, conferences, and webinars to enhance the company's reputation as a trusted provider of specialist services.

 

 

REQUIREMENTS 

 

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. 

 

Experience and Abilities: 

 

  • Sales and Commercial Experience: Extensive experience in sales and key account management within the financial services industry, with a successful track record of nurturing and growing client relationships.
  • Industry Knowledge: An extensive understanding of the asset management industry, including market trends, regulatory environment, and competitive landscape, is crucial for effectively positioning Waystone's services and staying ahead in the market.

 

  • Sales Strategy and Planning: You should be adept at developing and executing comprehensive account growth strategies, including setting ambitious revenue targets, and formulating actionable plans to achieve them.

 

  • Results-Oriented: You will have a strong focus on achieving measurable results and exhibit the drive to meet or exceed sales targets while maintaining high levels of customer satisfaction.

 

  • Communication and Negotiation Skills: Excellent communication, presentation, and negotiation skills, both written and verbal, to effectively engage with clients and key stakeholders.

 

  • Market Research and Analysis: The capacity to conduct market research, analyse data, hypothesise solutions, and identify trends to inform sales strategies and decision-making.

 

  • Client-Centric Approach: Understanding and addressing the unique needs of potential clients are essential to develop tailored proposals that align with their goals and build trust in Waystone's services.

 

  • Relationship Building: Extending and nurturing strong relationships with key stakeholders, including institutional investors, investment funds, and asset managers, is vital for establishing Waystone as a trusted partner in the industry.


  • Innovation and Adaptability: The asset management industry is constantly evolving, and you should be open to innovation, adaptable to change, and willing to explore innovative approaches to enhance the company's sales performance.

 

  • Ethical Conduct: Upholding high ethical standards in all interactions, reinforcing Waystone's reputation as a trustworthy partner in the industry.

 

 

Education: 

 

  • Bachelor's degree in Business Administration, Finance, or a related field (MBA preferred).

 



  • New York, United States SS&C Technologies Full time

    SS&C is a global provider of investment and financial services and software for the financial services and healthcare industries. Named to Fortune 1000 list as top U.S. company based on revenue, SS&C is headquartered in Windsor, Connecticut and has 20,000+ employees in over 90 offices in 35 countries. Some 18,000 financial services and healthcare...


  • New York, NY, United States SS&C Technologies Full time

    SS&C is a global provider of investment and financial services and software for the financial services and healthcare industries. Named to Fortune 1000 list as top U.S. company based on revenue, SS&C is headquartered in Windsor, Connecticut and has 20,000+ employees in over 90 offices in 35 countries. Some 18,000 financial services and healthcare...


  • New York, New York, United States CitizenLab Full time

    Do you want to join us on our mission to shape democracies for the digital age? Are you looking for an international and fast-paced, yet collaborative and inclusive environment to thrive in?You have come to the right place.CitizenLab, a global social impact scale-up with its HQ in Brussels, works to make public decision-making more participatory, inclusive,...

  • Account Manager

    2 weeks ago


    New York, United States MarkJames Search Full time

    As an Account Manager, you will play a pivotal role in expanding our client base by developing new relationships and winning new business opportunities. You will primary focus will be on acquiring clients through Managed Service Providers (MSPs) and direct engagement with clients in the North American region. Responsibilities Establish and nurture strong...

  • Account Manager

    2 weeks ago


    New York, United States MarkJames Search Full time

    As an Account Manager, you will play a pivotal role in expanding our client base by developing new relationships and winning new business opportunities. You will primary focus will be on acquiring clients through Managed Service Providers (MSPs) and direct engagement with clients in the North American region. Responsibilities Establish and nurture strong...

  • Structural Engineer

    3 weeks ago


    New York, United States COWI North America Full time

    Structural Engineer (Offshore Wind), for COWI in North America (57019) Application deadline: 03 May 2024 - United States - Location: New York, NY - Energy & Marine Structural Engineer (Offshore Wind) New York Regular, Full-Time Hybrid Do you want to join one of the leading engineering consulting companies, creating value for customers, people, and...

  • Structural Engineer

    5 days ago


    New York, United States COWI North America Full time

    Structural Engineer (Offshore Wind), for COWI in North America (57019) Application deadline: 03 May 2024 - United States - Location: New York, NY - Energy & Marine Structural Engineer (Offshore Wind) New York Regular, Full-Time Hybrid Do you want to join one of the leading engineering consulting companies, creating value for customers, people, and...

  • Key Account Manager

    1 week ago


    New York, United States Albéa Full time

    **Sales - Marketing**: **Key Account Manager**: - New York, NY - , USA- Posted On 07 June 2024 - Experience - Experienced- Type of contract - Permanent- Type of job - Sales - Marketing**About Albea & the Product line that is recruiting** Albéa is a global leader in beauty, personal care, oral care, pharmaceutical and food packaging. Our site, Albea New...

  • North America

    3 weeks ago


    New York, New York, United States WTW Full time

    WTW is looking for a reserving professional with extensive experience in North America (US, Canada, and Bermuda) insurance and reinsurance to join the North America P&C Reserving Proposition of WTW's Insurance Consulting and Technology (ICT) business . In this role, you will play a leading part in a globally recognized, industry-leading consulting team,...


  • New York, United States GMG Full time

    About GMG GMG is a global well-being company retailing, distributing and manufacturing a portfolio of leading international and home-grown brands across sport, everyday goods, health and beauty, properties, and logistics sectors. Its vision is to inspire people to win in ways that make the world better. GMG's investments span across five key verticals: GMG...


  • New York, United States GMG Full time

    About GMG GMG is a global well-being company retailing, distributing and manufacturing a portfolio of leading international and home-grown brands across sport, everyday goods, health and beauty, properties, and logistics sectors. Its vision is to inspire people to win in ways that make the world better. GMG's investments span across five key verticals: GMG...


  • New York, United States GMG Full time

    About GMG GMG is a global well-being company retailing, distributing and manufacturing a portfolio of leading international and home-grown brands across sport, everyday goods, health and beauty, properties, and logistics sectors. Its vision is to inspire people to win in ways that make the world better. GMG's investments span across five key verticals: GMG...


  • New York, United States GMG Full time

    About GMG GMG is a global well-being company retailing, distributing and manufacturing a portfolio of leading international and home-grown brands across sport, everyday goods, health and beauty, properties, and logistics sectors. Its vision is to inspire people to win in ways that make the world better. GMG's investments span across five key verticals: GMG...


  • New York, United States Sportradar Full time

    **Company Description** We’re the world’s leading sports technology company, at the intersection between sports, media, and betting. More than 1,700 sports federations, media outlets, betting operators, and consumer platforms across 120 countries rely on our know-how and technology to boost their business. **Job Description** LOCATION**: Work onsite in...

  • Account Manager

    5 days ago


    New York, United States Hilti North America Full time

    Hilti: Account Manager Job reference: WD-0029369 Account Manager Brooklyn What's the role? Our Account Managers serve as the go-to contact for our customers, embodying our purpose to make construction better by being their partner for productivity, safety, and sustainability. You will manage your own portfolio of customer accounts and be given ownership to...


  • New York, New York, United States Bristol Myers Squibb Full time

    Working with UsChallenging. Meaningful. Life-changing. Those aren't words that are usually associated with a job. But working at Bristol Myers Squibb is anything but usual. Here, uniquely interesting work happens every day, in every department. From optimizing a production line to the latest breakthroughs in cell therapy, this is work that transforms the...


  • New York, New York, United States Bristol Myers Squibb Full time

    Working with UsChallenging. Meaningful. Life-changing. Those aren't words that are usually associated with a job. But working at Bristol Myers Squibb is anything but usual. Here, uniquely interesting work happens every day, in every department. From optimizing a production line to the latest breakthroughs in cell therapy, this is work that transforms the...

  • Operations Manager

    2 months ago


    New York, United States Happy Socks Full time

    At Happy Socks we have made it our mission to spread happiness everywhere, and you only have to spend a few minutes with us to realize how seriously we take it!_ We're currently looking for an **Operations Manager **to oversee various aspects of our operations in **North America**, from high to low. You will mainly be focusing on managing outbound...


  • New York, United States Mason Blake Full time

    Job details Location New York Date Posted Category Distribution Job Type Permanent Job ID J17115 Competitive package Description Our client is expanding their New York office and is looking for a Channel Marketing Manager to lead their marketing activity in North America. This is a new role and requires gravitas to work in conjunction with sales to deliver...


  • New York, United States Top Employers Institute Full time

    Regional Marketing Manager North America The purpose of this exciting role is to increase market presence, grow brand awareness, and ensure an optimised, harmonised customer experience across the entire customer journey, as we rapidly expand our presence in North America. With a growth hacking mindset the focus is on experimentation, creative strategies, and...