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Sr. Systems Engineer

2 months ago

Tampa, United States Marpai Health Full time
Job DescriptionJob DescriptionJob Title: Senior Systems Engineer 
Role Location: Tampa preferably, remote possible

Marpai Administrators is a technology company transforming the Third-Party Administration sector serving employers with self-funded health plans. Marpai Administrators (“Marpai”) is an AI-powered national TPA (third party administrator) using deep learning and machine learning to maximize population health outcomes with the greatest cost efficiency for any health plan budget. We create healthier members and a healthier bottom line. Marpai proactively targets at-risk members with meaningful clinical interventions to improve outcomes.

ABOUT THE POSITION:
We are expanding our IT Operations Team The Senior Systems Engineer reports to the IT Operations Manager and is responsible for designing, implementing, and managing complex systems and infrastructure. They ensure the reliability and efficiency of IT operations by analyzing system performance, troubleshooting issues, and integrating new technologies. This role often involves collaborating with other IT professionals, optimizing systems for performance and security, and providing strategic guidance to improve overall technology solutions within an organization. We’re looking for a top-notch Senior System Engineer to join our team and help drive us to the next level of visibility, efficiency, security, and scale.

WHAT YOU WILL BE DOING: 
We are seeking a highly skilled Remote Senior Systems Engineer to design, implement, and manage our cloud infrastructure. The ideal candidate will have a deep understanding of cloud platforms, strong technical skills, and the ability to work effectively in a remote environment. You will play a crucial role in ensuring the scalability, reliability, and security of our cloud-based systems.
  • Operate, monitor, automate, scale and maintain high availability of our products, running in Azure & AWS cloud environment.
  • Work with team to establish service level objectives and monitor to ensure the objectives are met.
  • Continually improve process and tooling of automation, monitoring, scaling, performance, etc.
  • Troubleshoot infrastructure and application issues, and work with the development team to resolve issues.
  • Identify and improve on possible points of failure in the infrastructure/applications
  • Execute automation for known cloud-operations tasks and create new automation for new situations or issues you encounter; automate everything.
  • Facilitate blame-free, root cause analysis meetings in the event of a production-systems incident so that the team can learn from mistakes and improve our systems and run books
  • Participate in stress, security, and performance testing
  • Plan and perform security patches on our applications and underlying infrastructure.
  • Do periodic checks on virtual servers to properly size virtual resources to help minimize costs.
  • Setup New Users Accounts, Monitor Zoho and Jira Helpdesks.
  • Update Confluence with proper procedures and documentation.
  • Assist the IT team with advanced IT support knowledge.
  • Help secure data and access policies to reduce risk
WHAT SUCCESS LOOKS LIKE:
  • A successful candidate will be able to drive a project through completion; from taking in initial requirements through design, implementation, documentation, training & testing phases. You'll have complete ownership over deliverables with support from the team. Setting realistic timelines and achieving them is a primary Key Performance Indicator.
  • You'll stay on top of industry standards, best practices, and new trends so that you can be an expert technical resource.
  • You'll develop quality relationships within the team and other departments to help identify pain points and drive progress to eliminate them.

WHAT DO YOU NEED:
  • 5+ years of production experience in both Windows & Linux server administration.
  • 5+ years of experience in Microsoft Intune, Active Directory and file servers.
  • 5+ years of experience in Azure and AWS Backups.
  • 5+ years of experience in SQL Reporting services, Jenkins access and setup.
  • 5+ years of experience in SQL Server, Postgres SQL Management.
  • 5+ years of experience in Entra ID and Conditional Access Management.
  • 5+ years of production AWS cloud experience with EC2, RDS and S3.
  • 5+ years of production Azure cloud experience AVD, Rizing VM’s and Scripting.
  • 5+ years of production monitoring/alerting experience.
  • 5+ years of experience working with third party vendors.
  • Experience with Sentinel One and SIEM Solutions.
  • 2+ years’ experience running Kubernetes in production.
  • Experience with modern DevOps engineering practices.
  • Experience building new PCs managed by MDM
  • Versed in infrastructure and config as code practices using technologies like Terraform, CloudFormation, Ansible, etc.
  • Proficient in scripting and developing automation in PowerShell or similar programming languages.
  • Used to keeping everything you do in source control and automating any task you must do more than once.
  • Comfortable operating in environments subject to regulatory, compliance, and risk-based security requirements.
  • Enthusiastic about cutting-edge technologies and fresh challenges that come with them.
  • Possesses a service and customer-oriented mindset.
  • Possesses excellent written and verbal communication skills.
  • Able to work within a team and solo with equal success.
  • Bachelor’s degree in Computer Science, Engineering, or a related field, or equivalent experience.
  • Proven experience with major cloud platforms AWS, Azure.

WORK REQUIREMENTS:
  • Located in or near Tampa preferred, remote possibility.
  • Fast paced, dynamic work environment requiring the ability to be adaptive, innovative and flexible
  • Travel only when required.

WHY WORK AT MARPAI?  
 We have great benefits:
  • Generous PTO
  • Medical and Prescription 
  • Health and Wellness Programs 
  • EAP
  • FSA / HSA / Dependent Care
  • Dental 
  • Vision 
  • Life and Disability 
  • STD/LTD
  • Voluntary Benefits: Critical Illness, Accident, Hospital
  • 401k with Employer Match 
  • LegalShield 
  • Identity Theft Protection
 
  
Marpai is an equal opportunity workplace.  We are committed to equal opportunity regardless of race, color, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, or veteran status.
 
 

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