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Banquet Manager
1 month ago
Responsibilities:
- Strengthen a customer-focused banquet event department continuously by developing policies, procedures, quality standards, and cost-cutting measures
- Coordinate the daily operations of the banquet area and ensure you are providing an exceptional level of service by purchasing supplies, managing event space set-up, and setting proper staffing levels for events
- Document the outcome of each event to assess and make improvements on future events and processes
- Communicate with customers to go through banquet event choices that fit their budget and go over any modifications, questions, or concerns to guarantee a great product is delivered
- Relay all event orders to on-site banquet staff members so they are made aware of their duties and responsibilities
- High school diploma or equivalent, associate degree in hospitality management preferred
- Over 3 years experience managing a team in a hospitality role, preferably in a food service capacity
- Display excellent communication skills with clients and coworkers
- Proven customer service experience as a manager; strong guest-focused mentality
- Strong computer skills, especially MS Office (Word, Excel, and Powerpoint) are needed
Across from the University of Delaware, this all-suite hotel offers spacious 2-room suites, along with many free and modern amenities, including free WIFI, evening reception, and free parking.
The Embassy Suites Newark-Wilmington/South is conveniently located near motorway I-95, which provides easy access to popular area sites such as Delaware Park Racetrack and Casino. The Wilmington Riverfront area along with the Delaware Art Museum and a number of corporate offices are also nearby.
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