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Customer Service Representative

4 months ago

Philadelphia, United States Quality Talent Group Full time
Job DescriptionJob Description

Champions Do More

At Crash Champions We Believe the Difference is Trust Crash Champions is the one of the fastest growing and most exciting brands in the collision repair industry The company is the largest founderled multishop operator MSO of highquality collision repair service in the US serving customers and business partners at more than 600 stateoftheart repair centers in 36 states across the US Crash Champions was founded in 1999 as a single Chicago repair center by industry veteran and 2022 MSO Executive of the Year Matt Ebert For more information and to locate a local repair center visit wwwcrashchampionscom

Responsibilities

Ensure that all customers and prospective customers are greeted and assisted in a prompt and professional manner

Clean workspace this is the first point of contact our customers have with our facility

Effectively manage all incoming phone calls walkin business and written correspondence and direct such matters to the appropriate person or department

Provide clerical and administrative support to the General Managers and Service Advisors

Handle receivables payables entry of information into the accounting system and various spreadsheets and balance month end statements

Perform other related duties as assigned

Qualifications

Interpersonal and customer service skills

Analytical and problemsolving skills

Multitasking and organizational skills

Ability to answer a high volume of calls andor emails daily

Attentiveness and patience

Benefits

Competitive pay

Weekly Paychecks

401K with company match

MedicalVisionDental Insurance

Additional elective benefits

Submit a Referral

Location USPAPhiladelphia

ID 20247436

Category Customer Service

Position Type Regular FullTime

Prioritization Tier 1 Priority

Remote No

M-706

2024-7436