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Director of Operations/Area Manager

3 months ago

Anchorage, United States Northern Hospitality Group Full time
Job DescriptionJob Description

Company Overview: 49th State Brewing is a renowned brewpub known for its exceptional craft beers and high-quality dining experience. We are committed to creating memorable experiences for our customers through our innovative brews and delicious food offerings.

Position Summary: We are seeking a highly experienced and dynamic Area Manager to oversee multiple locations of 49th State Brewing. The ideal candidate will have a strong background in restaurant management, financial literacy, and a proven ability to lead and inspire restaurant managers. Experience with ADP, Toast, and Teamworks systems is preferred.

Key Responsibilities:

  1. Leadership and Management:
    • Oversee operations of multiple brewpub locations.
    • Lead, mentor, and develop restaurant managers, fostering a positive and collaborative work environment.
    • Implement and manage operational policies and procedures across locations.
    • Ensure all locations adhere to company standards and policies.
  2. Financial Management:
    • Develop and manage budgets for multiple locations.
    • Analyze financial performance and implement strategies for improvement.
    • Ensure cost-effective operations and maintain financial sustainability.
    • Prepare and present financial reports to upper management.
  3. Operational Excellence:
    • Ensure each location delivers high-quality service and product consistency.
    • Implement and monitor quality control measures.
    • Collaborate with the brewing team to ensure alignment with company standards.
    • Conduct regular site visits and audits to ensure compliance and operational efficiency.
  4. Systems Management:
    • Utilize ADP for payroll and HR management.
    • Implement and manage Toast for POS and restaurant operations.
    • Use Teamworks for staff scheduling and communication.
  5. Customer and Community Relations:
    • Foster strong relationships with customers and the community.
    • Represent the company at industry events and trade shows.
    • Promote the company's brand and products through various marketing strategies.
  6. Staff Development and Training:
    • Oversee recruitment, training, and development of staff.
    • Implement training programs to ensure staff are knowledgeable and skilled.
    • Direct the employee assessment process and provide constructive feedback.

Qualifications:

  • A minimum of 10 years of high-level leadership experience in the restaurant industry.
  • Proven experience managing multiple locations.
  • Strong financial literacy and experience in budgeting and financial analysis.
  • Experience with ADP, Toast, and Teamworks systems is preferred.
  • Excellent leadership and interpersonal skills.
  • Strong understanding of restaurant operations and industry trends.
  • Ability to thrive in a fast-paced, dynamic environment.
  • Bachelor’s degree in Business Administration, Hospitality Management, or related field; advanced degree is a plus.

Key Skills:

  • Proven leadership and management skills.
  • Strong analytical and problem-solving abilities.
  • Excellent communication and organizational skills.
  • Ability to manage multiple tasks and priorities.
  • Familiarity with HR and payroll systems (ADP).
  • Proficiency with restaurant management systems (Toast).
  • Experience with staff scheduling and communication tools (Teamworks).

Benefits:

  • Competitive salary and performance-based bonuses.
  • Comprehensive health and wellness benefits.
  • Opportunities for professional development and growth.
  • A supportive and collaborative work environment.
  • Employee discounts on products.

Equal Employment Opportunity Statement

At 49th State Brewing, we are committed to creating an inclusive and diverse workplace where all individuals are treated with respect and dignity. We are an equal opportunity employer and do not discriminate based on race, color, religion, sex, sexual orientation, gender identity or expression, national origin, age, disability, veteran status, genetic information, or any other characteristic protected by applicable law. We believe in fostering a culture of equity and inclusion, and we are dedicated to providing a work environment that promotes growth, collaboration, and innovation for all our employees.