Chick-fil-A on Barry Road Team Lead

4 days ago

Kansas City, United States Chick-fil-A Barry Road Full time
Job DescriptionJob Description

Chick-fil-A on Barry Road Team Lead

We are looking for a highly motivated and customer-focused individual to join our Chick-fil-A team as a Team Lead. In this role, you will be responsible for assisting the director team in overseeing the day-to-day operations of the restaurant and ensuring that our high standards of quality, service, and cleanliness are met.

Key responsibilities include:

- Providing exceptional customer service and ensuring that guests have a positive dining experience

- Supervising team members and providing guidance and support as needed

- Monitoring food quality and safety standards to ensure compliance with Chick-fil-A policies and procedures

- Training and developing team members to maximize their potential and performance

- Handling guest complaints and resolving issues in a timely and professional manner

- Assisting with labor management to ensure proper staffing levels and labor cost controls

- Fosters a culture of caring - utilizing Chick-fil-A provided models, the mission and vision for the Beacon on Barry.

- Upholding Chick-fil-A’s values and culture by leading by example and demonstrating integrity, respect, and excellence in all aspects of the job

Qualifications:

- Proven experience in a supervisory role in a high volume environment.

- Excellent communication and interpersonal skills.

- Strong problem-solving and organizational capabilities.

- Ability to work well under pressure and meet tight deadlines.

- Must be able to stand for long periods of time and lift up to 50 pounds.

- Must be available to work Saturdays and major holidays.

The ideal candidate will have previous leadership experience in a fast-paced restaurant environment, strong communication and interpersonal skills, and a passion for providing exceptional customer service. This position requires the ability to work flexible hours, including nights and weekends. If you are a team player with a positive attitude and a strong work ethic, we would love to hear from you. Apply today to join our Chick-fil-A team as a Leadership Team Member

Beacon on Barry Road: Be the L.I.G.H.T - Love, Integrity, Grace, Honor, and Tension

As leaders at Chick-fil-A Barry Road, we believe in order to be “The Beacon” the following core values are essential.

Ownership: Make it personal

Teamwork: Create a positive working atmosphere and recognize the strengths and skills of every team member

Pragmatism: Deal with problems in a practical way

Opportunity: Foster a culture that encourages innovation, creativity, and the pursuit of new ventures

Growth: Advancing and Improving

○ Serve those who are serving Great Food

○ Deliver Genuine Hospitality to the guests and team members especially in times when recovery is necessary

○ Inspire the hustle that results in Fast and Accurate service

○ Ensure a Clean and Safe environment

Benefits include health insurance beginning within 60 days, a complimentary meal every shift, employer-sponsored food safety courses, vacation time accruing beginning from date of hire, Sundays off, and more

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