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Project Director

2 months ago

Lancaster, United States Paul Davis Company Owned Store Full time $60,000 - $85,000
Job DescriptionJob Description
Do you want to make an Impact in your community in a diverse and inclusive company, working in a dynamic and growing industry, while supporting your personal and professional journey in your career?

Join the Paul Davis Team


Project Director - Restoration
The Project Director is the first interaction with the customer after a loss and is responsible for interacting with the customer in a courteous and professional manner. The Project Director is responsible for selling all three verticals of mitigation, contents and reconstruction, as applicable.

Up to $85,000 base salary with additional bonus opportunities

  • Medical, Dental, Vision & 401(k) benefits
  • Paid Holiday, Vacation & Sick Days
  • Vehicle Allowance
  • Company Cell Phone
  • Advancement Opportunities
  • Paid Training for IICRC WRT, IIRC FRST & Lead RRP Licensing
RESPONSIBILITES:
  • First interaction with customer in site
  • Responsible for acknowledgement of arrival and compliance with Carrier Service levels
  • Collect 3D scans on the project for exterior and interior repairs
  • Scope losses
  • Discuss repairs with the customer and obtains work authorization/contract
  • Maintain customer satisfaction, as determined by completed satisfaction surveys.
  • Adhere to the PDO Health & Safety Program.
  • Maintain contact/relationships with key customers. Meet or exceed customer expectations
  • Support staff in key client situations and events.
  • Collect Accounts Receivable
Competency Knowledge, Skills and Abilities:
  • Knowledge of technology (iPhone, iPad, computer)
  • Customer Service Skills
  • Ability to learn and operate our primary operating systems: RMS, Xactimate, TSheets, Moisture Mapper, and additional systems as requested
  • Ability to create documents
  • Ability to answer and communicate with customers over the phone and face to face
  • Ability to work independently and / or with a team
  • Ability to participate in an on-call schedule
  • Ability to work within hazardous environments safely
  • Ability to operate a company vehicle safely
  • Maintain a level of confidentiality
Requirements:
  • High School Diploma or GED
  • Experience in Construction and Construction Management / Supervision
  • Five years or more of Management or Leadership experience in Restoration/Construction industry
Preferred:
  • Class A or B General Contractors License
  • Associate or bachelors degree
Make an impact now: Paul Davis is proud of our 56-year heritage serving people in their time of need when facing disaster and having their worst day. We are a customer, employee and client focused company, passionately serving our community in its time of need and becoming an indispensable partner to our clients though our dedicated work WE ARE PAUL DAVIS

Disclaimer:
Paul Davis Restoration is an equal opportunity employer. Paul Davis Restoration provides equal employment opportunity to all individuals regardless of their race, color, creed, religion, gender, age, sexual orientation, national origin, disability, veteran status, or any other characteristic protected by state, federal, or local law.