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Front Desk Agent

4 months ago

Beaver Creek, United States Vail Resorts Full time
Job DescriptionJob Description

 

Continue Your Experience of a Lifetime
Vail Resorts provides a variety of opportunities for employees to grow in their passion for the outdoors while building lifelong connections with teammates and guests from around the world.  

 

As you move from season to season, or begin a year-round career, you’ll continue to receive some of the highest compensation rates in the industry, free Epic pass(es) along with free ski and snowboard lessons, 40% retail discounts, the chance to grow through Epic Service - our leading training and development experience, and wellness benefits to fuel your success.

 

Our team members are the core of our mission. Providing the Experience of a Lifetime for our guests starts with you. 

 

Hiring for our seasonal positions occurs on a rolling basis. Applications will be accepted until December 15th or until the positions are filled (whichever is first).

 

Employee Benefits

•    Ski/Mountain Perks Free passes for employees, employee discounted lift tickets for friends and family AND free ski lessons 
•    MORE employee discounts on lodging, food, gear, and mountain shuttles
•    401(k) Retirement Plan 
•    Employee Assistance Program
•    Excellent training and professional development
•    Referral Program

 

To Learn More, please review the Benefits Eligibility Summary

 

Job Summary: 

As the Front Desk Agent, you are the face of the hotel You are the first point of contact for all guests and help make their stay a memorable one. If you are new to hospitality, Front Desk Agent is a great starting point with huge potential for upward mobility.  

 

Job Specifications: 

  • Outlet: Pines Lodge & Osprey Hotels

  • Housing: May Be Available

  • Expected Pay Range: $20.00 - $22.04 / hour 

  • Shift & Schedule Availability: Full & Part Time

  • Skill Level: Entry, Intermediate  

 

Job Responsibilities:

  • Work face to face with customers 

  • Check guests in and out 

  • Answer phones 

  • Handle all customer needs 

  • Always maintain a professional appearance and demeanor 

  • Help resolve discrepancies with guest bills 

  • Other duties as assigned 

 

Job Requirements:

  • Must be able to communicate fluently in English 

  • Friendly, strong people skills 

  • Somewhat strong computer skills 

 

The expected pay range is $20.00 - $22.04. This is the pay range we reasonably expect to pay for this position. Individual compensation decisions are based on a variety of factors.

 

Vail Resorts is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability, protected veteran status or any other status protected by applicable law.

 

Requisition ID  502728
Reference Date: 07/18/2024 
Job Code Function: Front Office