Apartment Assistant Manager

2 months ago

San Antonio, United States SYLIS Property Management Full time
Job DescriptionJob DescriptionSalary: $19+ Hr. Plus Benefits

Company: SYLIS Property Management, LLC

Position: Assistant Property Manager

Department: Office Staff

Reports to: Property Manager/Regional Manager

Collaboration with:

  • Onsite Employees
  • Contractors & Vendors
  • Leasing Agents
  • Maintenance Personnel
  • Residents
  • Owners and Managing Partners

Compensation: Determined at the time of hire


Note: This job description is subject to change. Employees are responsible for staying updated on any modifications.


Job Summary: The Assistant Manager supports the Property Manager in daily operations, ensuring a positive experience for residents and guests of the multifamily community. They are responsible for leasing available units, enhancing resident retention, achieving or exceeding net operating income projections, maintaining the property within budget, and upholding high standards of professionalism. The role requires proficiency in both assistant and leasing agent responsibilities.


Key Responsibilities:

  1. Leasing and Marketing:
    • Assist in leasing apartments, including showing units to prospective tenants, explaining leasing terms, and processing applications.
    • Implement marketing strategies to attract prospective tenants, manage online listings, and monitor advertising effectiveness.
  2. Tenant Relations:
    • Address tenant inquiries, concerns, and requests promptly and professionally.
    • Coordinate maintenance requests and ensure timely resolution of issues to maintain resident satisfaction.
  3. Administrative Duties:
    • Maintain accurate records of leases, rent payments, and tenant communications.
    • Assist with financial operations, including rent collection, budget management, and invoice processing.
  4. Property Maintenance:
    • Conduct regular property inspections to ensure cleanliness, safety, and adherence to maintenance standards.
    • Coordinate with maintenance staff and vendors for repairs and upkeep of buildings and grounds.
  5. Compliance and Legal:
    • Ensure compliance with all local, state, and federal regulations related to property management and tenant rights.
    • Assist in preparing and executing leases and other legal documents.
  6. Team Collaboration:
    • Collaborate with other staff members, including leasing agents, maintenance personnel, and administrative staff, to achieve operational goals.
    • Support the Property Manager in training and supervising junior staff members.
  7. Financial Reporting:
    • Review monthly income and expense reports, analyze variances from budget, and provide recommendations for corrective actions.
  8. Customer Service:
    • Ensure exceptional customer service standards are maintained throughout the property.
  9. Emergency Response:
    • Respond to emergencies and participate in on-call rotation as required.
  10. Risk Management:
    • Identify and mitigate risks related to property operations and resident safety.


Qualifications:

  • Proven Experience: Demonstrated experience in property management or related field preferred.
  • Knowledge Base: Comprehensive knowledge of leasing practices, property maintenance, and tenant relations.
  • Communication and Organizational Skills: Excellent communication, interpersonal, and organizational skills.
  • Software Proficiency: Proficiency in property management software and MS Office (Word, Excel, Outlook).
  • Sales Proficiency: Demonstrated ability to effectively sell and lease units with a track record of achieving leasing targets.
  • Collaboration Preference: Strong preference for working collaboratively with a diverse team to achieve shared goals and deliver exceptional tenant experiences.
  • Assertive Management: Proven ability to assertively manage tenant relations and resolve issues promptly and professionally.
  • Attention to Detail: Strong preference for meticulous attention to detail in all aspects of property management, ensuring accuracy and compliance.
  • Work Under Pressure: Capable of thriving in a high-pressure environment, adeptly managing multiple tasks while maintaining a high standard of service.
  • Self-Motivation and Proactiveness: Self-motivated and proactive in identifying and implementing improvements in property operations and tenant satisfaction.
  • Bilingual Proficiency: Bilingual proficiency preferred, fluent in Spanish.
  • Staff Supervision Experience: Experienced in effectively supervising and mentoring staff to optimize team performance and ensure operational excellence.
  • Safety Awareness: Vigilant about maintaining a safe environment for tenants and staff, adhering to all safety protocols and regulations.


Working Conditions:

  • Occasional evening and weekend hours may be required to facilitate leasing activities and resident events.
  • Local travel for property visits and meetings may be necessary.
  • Work involves frequent sitting and moderate walking.
  • The role may involve occasional stress due to operational demands.
  • Light lifting and carrying may be required.
  • Regular use of computers, including monitors, is necessary.


Work Environment:

  • Work involves both indoor office settings and outdoor environments.
  • Tasks may include working in or around traffic areas and navigating slippery or uneven walkways.
  • Exposure to dust, insects, animals, varying weather conditions, humidity, and interactions with the general public is possible.
  • Personal vehicles may be used for job-related travel.


Benefits:

  • Competitive salary
  • Comprehensive health, dental, and vision insurance coverage
  • Generous paid time off and holidays, including Birthday Paid Off
  • Annual December Holiday Break (Week between Christmas and New Year's)
  • Simple IRA Plan with company matching contribution of 2% (eligibility after 3 years of employment)
  • Opportunities for professional development and career growth
  • Supportive and collaborative work environment
  • Monday to Friday schedule, 8:00 am to 5:00 pm


Employment with SYLIS Property Management, LLC requires the ability to perform the essential functions of the position applied for effectively and safely. As an employee, it is your responsibility to stay informed about any updates or revisions to this job description.

 

SYLIS Property Management, LLC is an Equal Opportunity Employer.

  • Apartment Leasing Specialist

    6 days ago

    San Antonio, Texas, United States United Apartment Group Full time

    Exciting Opportunity for a Leasing ConsultantBecome a vital part of our welcoming apartment community at United Apartment Group as a Leasing Consultant. We are looking for a motivated, engaging, and sales-oriented individual to join our enthusiastic team.We provide a competitive salary, a performance-based bonus structure, and a comprehensive benefits...

  • Apartment Leasing Specialist

    1 week ago

    San Antonio, Texas, United States United Apartment Group Full time

    Engaging Opportunity for a Leasing ConsultantBecome a vital part of our welcoming apartment community at United Apartment Group as a Leasing Consultant. We are on the lookout for a motivated, personable, and sales-oriented individual to enhance our team’s performance.We provide a competitive salary, a rewarding bonus structure for outstanding achievements,...

  • Apartment Leasing Specialist

    4 days ago

    San Antonio, Texas, United States United Apartment Group Full time

    Join Our Team as a Leasing ConsultantWe invite you to become a vital part of our welcoming apartment community at United Apartment Group. We are on the lookout for a motivated, engaging, and sales-oriented individual to enhance our team.Our organization provides a competitive salary, a rewarding bonus structure for outstanding performance, and a...

  • Property Management Assistant

    1 week ago

    San Antonio, Texas, United States United Apartment Group Full time

    Position OverviewWe are seeking a dedicated and enthusiastic individual to join our team as a Deputy Property Manager at United Apartment Group. In this pivotal role, you will be instrumental in the effective management of our residential community.As a Deputy Property Manager, you will collaborate closely with the Property Manager to ensure the smooth...

  • Apartment Leasing Manager

    2 weeks ago

    San Antonio, United States Adara Communities Full time $21 - $24

    Job DescriptionJob DescriptionWhy Adara Communities: Adara was envisioned and created from 40 years of experience and incorporated with the determination and vision to join cutting edge technology with customer service. Adara's philosophy in taking care of our customers and our associates while considering the best interests of the investors and...

  • Apartment Assistant Maintenance

    4 weeks ago

    San Antonio, United States Adara Communities Full time

    Job DescriptionJob DescriptionWhy Adara Communities:Adara was envisioned and created from 40 years of experience and incorporated with the determination and vision to join cutting edge technology with customer service. Adara's philosophy in taking care of our customers and our associates while considering the best interests of the investors and community...

  • Apartment Assistant Maintenance

    1 week ago

    San Antonio, United States Adara Communities Full time

    Why Adara Communities: Adara was envisioned and created from 40 years of experience and incorporated with the determination and vision to join cutting edge technology with customer service. Adara's philosophy in taking care of our customers and our associates while considering the best interests of the investors and community at large, believe that each...

  • Apartment Assistant Maintenance

    1 month ago

    San Antonio, United States Adara Communities Full time

    Job DescriptionJob DescriptionWhy Adara Communities:Adara was envisioned and created from 40 years of experience and incorporated with the determination and vision to join cutting edge technology with customer service. Adara's philosophy in taking care of our customers and our associates while considering the best interests of the investors and community...

  • Apartment Property Manager

    4 weeks ago

    San Antonio, United States Adara Communities Full time

    Job DescriptionJob DescriptionWhy Adara Communities: Adara was envisioned and created from 40 years of experience and incorporated with the determination and vision to join cutting edge technology with customer service. Adara's philosophy in taking care of our customers and our associates while considering the best interests of the investors and...

  • Apartment Assistant Maintenance Technician

    1 month ago

    San Antonio, United States Adara Communities Full time

    Job DescriptionJob DescriptionWhy Adara Communities:Adara was envisioned and created from 40 years of experience and incorporated with the determination and vision to join cutting edge technology with customer service. Adara's philosophy in taking care of our customers and our associates while considering the best interests of the investors and community...

  • Apartment Assistant Maintenance Technician

    2 months ago

    San Antonio, United States Adara Communities Full time

    Job DescriptionJob DescriptionWhy Adara Communities:Adara was envisioned and created from 40 years of experience and incorporated with the determination and vision to join cutting edge technology with customer service. Adara's philosophy in taking care of our customers and our associates while considering the best interests of the investors and community...

  • Apartment Make Ready

    2 months ago

    San Antonio, United States UE Recruitment Outsourcing Full time

    Job DescriptionJob DescriptionJob descriptionThe Apartment Make Ready performs general maintenance and repair to ensure apartment homes and other property facilities are in good working order. A Make Ready ensures that empty apartment homes are fully prepared for future residents. Responsibilities include preparing apartment homes for move-in including...

  • Apartment Make Ready

    3 months ago

    San Antonio, United States UE Recruitment Outsourcing Full time

    Job DescriptionJob DescriptionJob descriptionThe Apartment Make Ready performs general maintenance and repair to ensure apartment homes and other property facilities are in good working order. A Make Ready ensures that empty apartment homes are fully prepared for future residents. Responsibilities include preparing apartment homes for move-in including...

  • Maintenance Assistant

    1 day ago

    San Antonio, Texas, United States Adara Communities Full time

    About Adara CommunitiesAdara Communities is a leading provider of luxury apartment living, with a commitment to delivering exceptional customer service and a unique living experience.Job SummaryWe are seeking a highly skilled and experienced Apartment Maintenance Technician to join our team at Tacara at Stone Oak. As a key member of our maintenance team, you...

  • Apartment Porter

    3 months ago

    San Antonio, United States Adara Communities Full time

    Why Adara Communities: Adara was envisioned and created from 40 years of experience and incorporated with the determination and vision to join cutting edge technology with customer service. Adara's philosophy in taking care of our customers and our associates while considering the best interests of the investors and community at large, believe that each...

  • Community Operations Manager

    1 week ago

    San Antonio, Texas, United States United Apartment Group Full time

    Job OverviewPosition Summary: United Apartment Group is seeking a dynamic and motivated Property Manager to lead our thriving apartment community. This role is essential in fostering a welcoming environment and ensuring the smooth operation of our residential property.The ideal candidate will be a dedicated and enthusiastic leader responsible for overseeing...

  • Apartment Sales Specialist

    2 days ago

    San Antonio, Texas, United States LOD Staffing Full time

    Job SummaryWe are seeking a highly motivated and detail-oriented Leasing Agent to join our team at LOD Staffing. As a Leasing Agent, you will be responsible for leasing apartments, assisting with resident and employee relations, and performing routine clerical work.Key ResponsibilitiesLease apartments to prospective residents, ensuring a smooth and efficient...

  • Coordinator

    3 months ago

    San Antonio, Texas, United States Apartment Life Full time

    Please review the "Important Details" section below before starting your application to be sure this is the program you are hoping to apply for.Apartment Life conventional coordinators get to create and provide an excellent Apartment Life (AL) experience to residents and staff in an apartment community Coordinators are passionate about the vision and mission...

  • Apartment Leasing Agent

    2 weeks ago

    San Antonio, United States Adara Communities Full time $18 - $20

    Job DescriptionJob DescriptionWhy Adara Communities: Adara was envisioned and created from 40 years of experience and incorporated with the determination and vision to join cutting edge technology with customer service. Adara's philosophy in taking care of our customers and our associates while considering the best interests of the investors and...

  • Apartment Preparation Specialist

    1 week ago

    San Antonio, Texas, United States Valiant Enterprises LLC Full time

    Job OverviewPosition Summary:The Apartment Preparation Specialist plays a crucial role in ensuring that all vacated units are meticulously restored to a 'market-ready' condition promptly and in alignment with the management's schedule.Key Responsibilities:Conduct all operations in compliance with company policies and standards.Assess vacated apartments and...