Technician
1 month ago
Technician
Summary:
Technicians will provide hands-on support for IT hardware and software within Miami-Dade County. They will troubleshoot and resolve technical issues, install and configure equipment, and perform routine maintenance. Technicians play a crucial role in ensuring the smooth operation of IT systems.
Responsibilities:
- Troubleshoot and resolve technical issues with hardware and software.
- Install and configure computer systems, peripherals, and software.
- Perform routine maintenance and system updates.
- Provide technical support to end-users and resolve helpdesk requests.
- Keep accurate records of maintenance and repairs.
Qualifications:
- Associate's degree in IT, Computer Science, or a related field.
- Proven experience in IT support and troubleshooting.
- Knowledge of hardware and software components.
- Excellent problem-solving and customer service skills.
- A+ or similar IT certification is a plus.
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