Customer Care Representative

2 weeks ago


Omaha, United States Sirius Veterinary Orthopedic Center Full time
Job DescriptionJob Description

Sirius Veterinary Orthopedic Center provides top notch orthopedic care to over 1.5 million prospective clients and 300 plus veterinarians in the Omaha metropolitan area. Sirius Vet is looking for motivated, energetic, team-oriented individuals who take pride and find joy in helping others.

The Customer Care Representative (CCR) is the first and last impression of Sirius Vet. CCR’s are mainly responsible for clerical tasks, supporting the client and Sirius Vet Team. This role includes scheduling, record keeping, account maintenance, payment processing, and positive customer service.

This is a full time non exempt position, with a Monday-Friday schedule (NO WEEKENDS). The salary range starts $17 hourly. Sirius Vet offers Paid Time Off, Holidays, health (medical, dental, vision) and retirement benefits.

Responsibilities:

  • Schedule appointments using the phone, email and appointment software (ezyVet)

  • Collect and maintain medical records and client/patient forms

  • Follow established process to prepare for appointments, completing intake sheets prior to appointment

  • Prepare clients during appointments by greeting upon arrival, weighing patients, assisting to the exam room, explaining protocols, forms and estimates

  • Provide timely patient updates to the team with all pertinent information regarding stay and appointments

  • Communicate with team members and relay pertinent information regarding patients and/or appointments

  • Collect and process payments on services rendered, finalized invoices, and educate client on available finance options

  • Maintain a clean and presentable front desk and exam rooms, including cleaning patient accidents

  • Communicate effectively and courteously with clients

  • Email referral letters and discharge instructions to referring veterinarians, rehab clinics, and clients

  • Close transactions and reconcile end of day reports

  • Communicate inventory needs following internal process

  • Operate office equipment such as printer, scanner, and label maker

  • Assist in closing duties and cleaning tasks

Skills:

  • Effective communication, written and verbal

  • Technical knowledge of computers and office equipment

  • Office professionalism: empathy, active listening, positive attitude, adaptability, and resourcefulness

  • Veterinarian office knowledge

  • Ability to work independently and as a team

  • Strong attention to detail

  • Effectively multitask in a fast paced environment

  • Customer service skills

Qualifications:

  • High School Diploma

  • 1 year customer service experience

  • Veterinary experience preferred

  • Able to lift, carry, push and pull 40 lbs



#hc88462

  • Omaha, United States Merck & Company, Inc. Full time

    This Customer Care Representative will be responsible for ensuring customer service needs are met in the organization, coordinates order management activities, and engages with other areas of our company's Animal Health to address and manage business Customer Care, Representative, Customer Service, Retail, Management, Business


  • Omaha, United States Cornerstone Staffing Full time

    Client Account Service Representative Salary $40K plus monthly incentive pay Must have an Associates Degree Must have two years of solid phone customer service experience Client Account Service Representative Must have an Associates Degree Salary $40K plus monthly incentive pay Hybrid (Training in office) Monday - Friday 7 am - 4 pm - 8 am - 5 pm - 9 am - 6...


  • Omaha, United States Omaha Public Power Full time

    The Customer Care Coordinator builds partnerships across the organization and utilizes the voice of the customer insights in order to identify and deliver accurate, value-added work effort information to customer facing employees and the public. This Care Coordinator, Customer Care, Coordinator, Customer Service, Customer Experience, Communications, Retail

  • HP Customer Sales Representative

    Found in: Careerbuilder One Red US C2 - 2 weeks ago


    Omaha, NE 68101, United States 2020 Companies Full time

    2020 Companies - JobID: REQ_062767 [Sales Agent / Sales Rep / Salesperson] As a Sales Representative at 2020 Companies, you'll: Sell products and services in a retail store, kiosk, and/or event environments; Maintain professional interaction with both customers and fellow employees; Direct customers by escorting them to displays; Advise customers by...


  • Omaha, United States Golden Ticket Marketing Solutions Full time

    Job DescriptionJob DescriptionFull-Time Sales Representative | AT&T Approved Vendor Golden Ticket Marketing Solutions is GROWING!We are looking for entry-level individuals to join our sales team in Omaha. Our Sales Representatives will be fully immersed in the world of events and sales. Sales Representative:**Position will be within larger retailers fully...


  • Omaha, United States PIP, Omaha, NE Full time

    Job DescriptionJob DescriptionCompany Overview:A locally owned and nationally recognized Printing, Signage, and Marketing Services company in Omaha is looking for an experienced Outside Sales Representative.We have a fast-paced, creative, and flexible work environment that empowers our employees to contribute and work independently with a solid team of...


  • Omaha, United States The Reserves Network Inc Full time

    Job DescriptionJob DescriptionCall Center Representative When you step into the role of the call center administrative assistant, you unlock endless possibilities for yourself, our client company, and the community they serve. Your customer service and administrative expertise will strengthen a productive environment where customer satisfaction is a way of...


  • Omaha, United States The Reserves Network Inc Full time

    Job DescriptionJob DescriptionCall Center Representative When you step into the role of the call center administrative assistant, you unlock endless possibilities for yourself, our client company, and the community they serve. Your customer service and administrative expertise will strengthen a productive environment where customer satisfaction is a way of...

  • Territory Sales Representative

    Found in: Talent US C2 - 3 days ago


    Omaha, United States Patterson Companies, Inc. Full time

    Responsibilities Job Summary As a Territory Sales Representative, you are responsible for driving profitable sales growth by developing, maintaining, and advancing accounts by regularly contacting dental offices within a defined territory. Who are we looking for as a Territory Sales Representative? Patterson Dental is looking for...


  • Omaha, United States Golden Ticket Marketing Solutions Full time

    Job DescriptionJob DescriptionFull-Time Sales Representative  Golden Ticket Marketing Solutions is GROWING!We are looking for an entry level individuals to join our sales team in Omaha. Our Sales Representatives will be fully immersed in the world of events and sales. Sales Representative:**Position will be within larger retailers fully building retail...


  • Omaha, United States US Med-Equip Full time

    Business Development Representative Job Description Join our life-saving mission! Become part of a fast-growing healthcare company as a Sales Representative helping equip hospitals with patient-ready moveable medical equipment. We offer an uncapped commission structure along with diverse, high-growth opportunities in multiple lines of medical equipment...


  • Omaha, United States US Med-Equip Full time

    Business Development Representative Job DescriptionJoin our life-saving mission! Become part of a fast-growing healthcare company as a Sales Representative helping equip hospitals with patient-ready moveable medical equipment. We offer an uncapped commission structure along with diverse, high-growth opportunities in multiple lines of medical equipment and...

  • Business Development Representative

    Found in: Appcast Linkedin GBL C2 - 2 weeks ago


    Omaha, United States US Med-Equip Full time

    Business Development Representative Job DescriptionJoin our life-saving mission! Become part of a fast-growing healthcare company as a Sales Representative helping equip hospitals with patient-ready moveable medical equipment. We offer an uncapped commission structure along with diverse, high-growth opportunities in multiple lines of medical equipment and...

  • Life Care Planner

    4 days ago


    Omaha, United States Precision Life Care Planning & Medical Analysis Full time

    Company Description Precision is a team of highly skilled medical professionals who specialize in providing services to plaintiff and defense attorneys, expert witnesses, and other life care planners. Our team has diverse backgrounds and expertise, ensuring that we offer comprehensive and customized solutions to meet clients unique needs. Role Description ...

  • Life Care Planner

    6 days ago


    Omaha, United States Precision Life Care Planning & Medical Analysis Full time

    Company DescriptionPrecision is a team of highly skilled medical professionals who specialize in providing services to plaintiff and defense attorneys, expert witnesses, and other life care planners. Our team has diverse backgrounds and expertise, ensuring that we offer comprehensive and customized solutions to meet clients unique needs. Role Description...


  • Omaha, United States Prime Secured Full time

    The Business Development Representative - MSP must be the most knowledgeable person about the sales strategy and scope of client projects. This information will be passed on to the Service and Project Management Teams to be used as a guide to execute the client projects on behalf of the Company. All proposals/estimates for individual projects will be...


  • Omaha, United States WestMed, LLC Full time

    We are a quickly growing company that has produced exciting growth year over year, with a strategy in place to grow even more profoundly. We work closely with physicians and their patients primarily in hospital-based outpatient clinics. This Sales Representative role will provide the opportunity to help better the lives of patients through our unique...

  • Medical Sales Representative

    Found in: Appcast Linkedin GBL C2 - 7 days ago


    Omaha, United States WestMed, LLC Full time

    We are a quickly growing company that has produced exciting growth year over year, with a strategy in place to grow even more profoundly. We work closely with physicians and their patients primarily in hospital-based outpatient clinics. This Sales Representative role will provide the opportunity to help better the lives of patients through our unique...


  • Omaha, United States Cox Full time

    Job DescriptionJob DescriptionOverviewThe Sales Representative is an ambassador of the Cox brand and will be the primary point of contact for both new and existing customers. Working in a Third-Party Retailer this individual will guide customers through the purchase decision, installation process and education of Cox product and accessory offerings while...

  • Counter Sales Representative

    Found in: Talent US C2 - 1 week ago


    Omaha, United States Ferguson Full time

    Job Posting: Ferguson is North America’s leading value-added distributor across residential, non-residential, new construction and repair, maintenance, and improvement (RMI) end markets. Spanning 34,000 suppliers and more than one million customers, we deliver local expertise, value-added solutions, and the industry’s most extensive portfolio of...