Account Specialist
3 weeks ago
The Account Specialist will be the first point of contact for customers either by phone or in person and assist clients with parking questions and/or issues. Account Specialist are responsible for managing administrative tasks related to accounts or clients.
Key Responsibilities· Greet and assist customers at the front counter.· Answer, take messages and transfer calls.· Process and apply credit card payments.· General office duties such as typing, filing, sorting, scanning, and distribution of company mail.· Data entry and maintenance of customer database.· Check Requests.· Invoice adjustments. · Order office supplies and maintain inventory.· CSR Daily paperwork.
· Process checks and prepare daily deposits. · Set up new accounts.· Generate and mail monthly invoices.· Communicate with Parking Ambassadors and Ops Managers for on or off-street issues.· Process account cancellations.· Assist with general questions and issues through the ParkOmaha website.
Skills, Knowledge and Expertise· Must be honest and ethical.· Proficient with MS Office with emphasis on Excel.· Motivation - Must be independent and motivated to complete tasks.· Professional – Must be professional at all times whether written or verbal.· Dependability - Must be ready to work at start time. · Communication- Must have strong verbal and written communication skills.· Pass a background check and drug test.
Benefits(Full-Time Employee Only)
Medical
Dental
Vision
Life and Disability
401K
Paid Time Off (PTO)
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