Sr. Systems Administrator
1 week ago
ADDA is partnering with an IT company that provides managed IT services for clients ranging from retail chains with 300 stores nationwide, to offices with 200+ employees, to manufacturing facilities. They offer consulting, design, technology implementation, cloud solutions, support, and maintenance. We are hiring a Sr. Systems Administrator to lead the technical Systems management for our clients.
About the Role
Job Title: Sr. System Administrator
Job Type: Full-time
Work Location: Remote Work; Candidate can be from any state in the USA
Work Schedule: New York Business Hours (Eastern Time)
Job Responsibilities
- Directly responsible for the maintenance, operation, and disaster recovery of over one hundred customer production servers, as well as the oversight of more than 1,000 end-user devices.
- Manage, update, and develop cloud infrastructure solutions, on-premises solutions, and hybrid solutions to optimally address business needs.
- Assess hardware and software solutions to determine their compatibility with the client's environment and requirements.
- Assist in maintaining and designing internal MSP SaaS applications to efficiently oversee all clients.
- Create, maintain, and continually enhance documentation for all MSP client systems.
- Provide an escalation path for infrastructure service outages and junior IT support staff; address and remediate fixes.
- Ensure the security and integrity of server infrastructure through regular audits and proactive measures.
- Design and implement automation of any outdated departmental processes
- Develop a roadmap for each client’s infrastructure
Job Requirements
- 5+ years of hands-on experience in Systems Engineering or Systems Administration roles.
- Proficient in managing both Windows and Linux operating systems.
- Proficient in managing virtualization technologies such as VMware and Hyper-V.
- Expertise in configuring, managing, and supporting Okta and other identity and access management solutions is a plus.
- Working knowledge of InTune, Jamf, Active Directory, and other Windows-based technologies.
- Demonstrates expertise in configuring, designing, and supporting cloud-based workloads on Amazon Web Services (AWS), and Microsoft Azure.
- Extensive experience in administering and managing Cloud environments.
- Competent in designing, implementing, and supporting backup and disaster recovery solutions.
- Proficiency in documenting work using Hudu or similar platforms.
- Proven ability to troubleshoot and resolve intricate technical issues.
- Excellent communication and collaboration skills.
- Track record of successfully managing multiple projects simultaneously.
- Skillful in classifying and prioritizing incidents, with the capability to handle escalations effectively.
- Previous experience in a Managed Service Provider (MSP) environment is a plus.
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