Training Specialist III

3 weeks ago


Mount Pleasant, United States Johnson & Johnson Full time
Job DescriptionJob DescriptionDescription:

The Training Specialist provides training to new, existing, and acquired employees for J&J, JJPF, and SUA. This training is designed to grow the employees’ knowledge and enhance department operations.

Job Responsibilities:

Training Specialist I and II – People in either of these roles will perform all duties under the strict oversight of the training manager.

  • Training Specialist I
  • Assist with training for new, existing, and acquired employees
  • Maintain training schedules for trainees as assigned
  • Assist with creation and maintenance of training materials
  • Assist department leads and/or managers to find efficiencies within processes and procedures
  • Assist with testing new or enhanced system platforms prior to implementation
  • Annual 16 hour continuing education
  • Training Specialist II
  • Assist with training for new, existing, and acquired employees
  • Maintain training schedules for trainees as assigned
  • Assist with creation and maintenance of training materials
  • Assist department leads and/or managers to find efficiencies within processes and procedures
  • Assist with testing new or enhanced system platforms prior to implementation
  • Annual 16 hour continuing education

Training Specialist III and IV – People in either of these roles will exercise discretion and judgment while performing job duties, with the authority to make independent decisions.

  • Training Specialist III
  • Provide training to new, existing, and acquired employees
  • Create and maintain training schedules for trainees as assigned
  • Participate in creation and maintenance of training materials
  • Collaborate with Training Team Manager and department managers to develop individual employee education and/or skill development needs
  • Provide feedback to managers regarding employee efforts and accomplishments
  • Collaborate with department leads and/or managers to find efficiencies within processes and procedures
  • Participate in testing new or enhanced system platforms prior to implementation
  • Annual 16 hour continuing education
  • Training Specialist IV
  • Provide training to new, existing, and acquired employees
  • Create and maintain training schedules for trainees as assigned
  • Participate in creation and maintenance of training materials
  • Collaborate with Training Team Manager and department managers to develop individual employee education and/or skill development needs
  • Provide feedback to managers regarding employee efforts and accomplishments
  • Collaborate with department leads and/or managers to find efficiencies within processes and procedures
  • Participate in testing new or enhanced system platforms prior to implementation
  • Annual 16 hour continuing education

Education and Work Experience:

Training Specialist I and II

  • 2-year degree in general business or related field preferred
  • 2 years’ experience in related insurance field and/or training background preferred

Training Specialist III and IV

  • 2-year degree in general business or related field preferred
  • 3 years’ experience in related insurance field and/or training background preferred

Knowledge, Skills & Abilities:

  • Strong verbal and written communication skills
  • Organizational skills
  • Time management
  • Relationship building
  • Presentation skills
  • Self-motivated
  • Competent with Microsoft Office Suite
  • Dedication to excellent customer service
  • Professional attitude and approach
  • Ability to work under pressure
  • Flexibility with hours and scheduling
  • Travel required
Requirements:




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