Credit Union Member Services Representative, Part-Time
4 weeks ago
Professionally represent Everence Federal Credit Union (EFCU) to members and future members. Provide an excellent member experience by welcoming members, efficiently processing transactions, resolving problems, and uncovering financial needs for referrals to the appropriate individual or line of business.
Accurately and efficiently process member transactions, service requests, and the opening of new memberships/accounts in a courteous, confidential, and professional manner. Research and respond to member inquiries. Promote EFCU products and services by proactively engaging in conversation with individuals, organizations, and businesses by following our ‘Service to Sales’ process, helping members achieve their everyday banking needs.
RESPONSIBILITIES AND DUTIES
- Provide the best member experience possible by being courteous and efficient with all members, in person or over the telephone.
- Maintain a comprehensive understanding of all products and services offered through study and use whenever possible.
- Adhere to Everence F.A.I.T.H. values: Focused, Accountable, Innovative, Trustworthy, Helpful.
- Identify cross-selling opportunities by asking members open-ended questions.
- Contribute to the overall sales performance of the office team.
- Educate members and refer Everence products and services that meet our members’ needs.
- Open/close memberships/accounts and negotiate Certificates of Deposits/IRAs.
- Onboard new members with follow-up telephone calls, e-mail messages, and/or mailings to ensure the use of various products and services.
- Contact members and prospects to update records, cross-sell and deepen relationships.
- Complete training as assigned.
- Participate in regular office meetings.
- Process member transactions such as deposits, loan payments, transfers, cashier’s checks, cash advances, stop payments, etc.
- Adhere to policies and procedures including but not limited to security and transaction verification. Adhere to Anti-Money-Laundering Policy established to comply with the provisions of the Bank Secrecy Act (BSA) which includes the Customer Identification Program (CIP), Currency Transaction Report (CTR), Suspicious Activity Report (SAR) and Monetary Instrument Log; USA Patriot Act; and regulations from the Office of Foreign Assets Control (OFAC).
- Work as part of the team and serve as a resource for other EFCU branches.
QUALIFICATIONS
Education:
Minimum high school diploma or equivalent
Experience:
- Basic understanding of credit union operations
- Customer service experience and/or experience in financial services preferred
- Cash handling experience
Skills and Abilities:
- Ability to provide exceptional service
- Professionalism, honesty, integrity, and good listening skills to build rapport and relationships
- Strong interpersonal, communication, and organizational skills
- Accuracy and attention to detail with mathematical aptitude and analytical skills
- Ability to exercise good judgment, solve problems, offer sound advice, and cross-sell products and services
- Ability to operate related computer applications and business equipment
- Experience with customer databases a plus
- Adaptability to changing workflows and ability to remain positive and productive in a fast-paced environment
- Availability to work based on branch scheduling needs
SUPERVISORY RESPONSIBILITIES: None
SCHEDULE: Part-time – 24 hours/week
-
Belleville, United States EVERENCE SERVICES, Full timePOSITION SUMMARY Professionally represent Everence Federal Credit Union (EFCU) to members and future members. Provide an excellent member experience by welcoming members, efficiently processing transactions, resolving problems, and uncovering financial needs for referrals to the appropriate individual or line of business. Accurately and efficiently process...
-
Belleville, United States Everence Full timePOSITION SUMMARY Professionally represent Everence Federal Credit Union (EFCU) to members and future members. Provide an excellent member experience by welcoming members, efficiently processing transactions, resolving problems, and uncovering financial needs for referrals to the appropriate individual or line of business. Accurately and efficiently process...
-
Belleville, United States Everence Full timePOSITION SUMMARYProfessionally represent Everence Federal Credit Union (EFCU) to members and future members. Provide an excellent member experience by welcoming members, efficiently processing transactions, resolving problems, and uncovering financial needs for referrals to the appropriate individual or line of business. Accurately and efficiently process...
-
Customer Service Representative
1 day ago
Belleville, United States TerraSource Full timeCustomer Service **Essential Duties and Responsibilities** : * Through JD Edwards software system, processes inquiries, orders, and requests received from domestic and international customers by telephone, fax, mail or company employee. * First line response to customer requests for parts or unit availability, price quotations, delivery dates, and tracking...
-
Customer Service Representative
1 day ago
Belleville, United States Chestnut Health Systems Full timeOverview: Have strong customer service and business office skills? Want to work for an agency thats all about helping others? Our Belleville, IL location needs you for this temporary part-time as-needed position! Responsibilities: Greet clients and visitors in a way that is courteous and respectful and that creates a safe and welcoming environment. Gather...
-
Customer Service Clerk
5 hours ago
Belleville, United States St. Clair County, IL Full timeUnder close supervision, provides customer service on behalf of the St. Clair County Assessor's Office; performs a variety of service and support functions related to departmental operations. Essential Functions The following duties are not intended to serve as a complete comprehensive list of all duties performed in this classification, only a...
-
Customer Service Representative
2 days ago
Belleville, United States Yaekel-Associates Ins. Service, Inc. Full timeJob DescriptionJob DescriptionBenefits:CommissionFSALong Term DisabilityShort Term DisabilityLife Insurance401(k)401(k) matchingBonus based on performanceCompetitive salaryDental insuranceHealth insurancePaid time offTraining & developmentVision insurance We're expanding our team and seeking Commercial Lines Customer Service professionals to join us....
-
Installations Account Representative
4 weeks ago
Belleville, United States FL Management LLC Full timeJob DescriptionJob DescriptionFantasee Lighting is a theatrical lighting rental company based in Metro-Detroit, which provides lighting, rigging, and effects rentals for a large variety of live events from corporate to concerts to weddings. Established in 1976, Fantasee Lighting continues to strive to provide exceptional customer service from quote to...
-
Patient Access Representative
7 hours ago
Belleville, United States RWJ Barnabas Full timeJob Overview: Under the supervision of the Patient Access Services department manager, the Patient Access representative completes and handles all registrations in accordance with the registration policy. Qualifications: Required: * A High School Diploma, or equivalent * Experience in hospital registration department, patient accounts, billing or...
-
Union Delivery Driver
1 day ago
Belleville, MI, United States Graybar Full timeMore than a job - a career. As a Delivery Driver, you will have face-to-face contact with customers as you deliver orders. You will safely drive a Graybar truck or van from the warehouse to each destination, providing on-time delivery and good customer service. You will be responsible for maintaining positive customer relations and passing along customer...
-
Union Delivery Driver
1 day ago
Belleville, MI, United States Graybar Electric Company, Inc. Full timeMore than a job - a career. As a Delivery Driver, you will have face-to-face contact with customers as you deliver orders. You will safely drive a Graybar truck or van from the warehouse to each destination, providing on-time delivery and good customer service. You will be responsible for maintaining positive customer relations and passing along customer...
-
Youth Services Coordinator
2 weeks ago
Belleville, United States Caritas Family Solutions Full timeHello! Are you ready for the best job you'll ever love? If you said yes, then the kids at St. John Bosco Children's Center need you! Caritas Family Solutions is seeking a compassionate Youth Services Coordinator to serve at our SJBCC in Belleville. This position is perfect for detailed oriented professionals who are highly organized and value being part of a...
-
Coordinator (Rn) Logistics Part Time Days
2 days ago
Belleville, United States RWJBarnabas Health Full time**Job Overview**: RWJBarnabas Health is seeking a highly dedicated Registered Nurse for our Intensive Care Unit at Clara Maass Medical Center in Belleville, NJ. With over 700 physicians and 2,100 employees, we offer advanced treatment for a wide variety of medical conditions. In 2017, the Medical Center completed a state-of-the-art campus expansion featuring...
-
Afternoon Childcare Teacher
4 days ago
Belleville, United States Once Upon a Time Schoolhouse Full timeJob DescriptionJob DescriptionSummaryOnce Upon a Time Schoolhouse in Belleville is looking for a part-time teacher to work 2:30-5:30, Monday through Friday. This teacher will be responsible for the school-aged children when they have returned from the Elementary School. Teachers must be able to communicate, listen and work well with others in a team...
-
Afternoon Childcare Teacher
2 weeks ago
Belleville, United States Once Upon a Time Schoolhouse Full timeJob DescriptionJob DescriptionSummaryOnce Upon a Time Schoolhouse in Belleville is looking for a part-time teacher to work 2:30-5:30, Monday through Friday. This teacher will be responsible for the school-aged children when they have returned from the Elementary School. Teachers must be able to communicate, listen and work well with others in a team...
-
Full Time Cardiology
1 month ago
Belleville, United States BAS Healthcare Locums, LLC Full timeLocation: This Illinois city is located just 15 miles from downtown St Louis, is a friendly community with access to amenities of a large metropolitan city. Enjoy professional sports, academic institutions, excellent schools, dining, shopping, rich history and museums.Facility: A 313 bed independently owned and operated community hospital offering a full...
-
Senior Accountant
1 month ago
Belleville, United States Galleher Acquisition Corp Full timeJob DescriptionJob DescriptionSenior Accountant Summary This seasoned accounting professional must be an independent thinker who is comfortable working in a high-volume, fast-paced environment. Must be process driven and customer service oriented. This position is located at our Belleville NJ plant. The position is a salaried exempt role with quarterly...
-
Senior Accountant
1 week ago
Belleville, United States Galleher Acquisition Corp Full timeFull Time Clerical Belleville, Belleville, NJ, US 24 days ago Requisition ID: 1006 Salary Range: Senior Accountant Summary This seasoned accounting professional must be an independent thinker who is comfortable working in a high-volume, fast-paced environment. Must be process driven and customer service oriented. This position is located at our Belleville NJ...
-
Part-Time LPN Licensed Practical Nurse
2 days ago
Belleville, IL, United States Belleville Healthcare Center Full time*$2000 sign-on bonus available! \** *At BRIA, we are community-driven with a focus on work-life balance. Our rehabilitation centers offer a compassionate care environment, empowering you.* *Licensed Practical Nurse* *(LPN) Benefits**:* * Medical/Dental/Vision/Life coverage * 401k * Tuition reimbursement * Employee rewards program * Next day pay available...
-
Retail Service Specialist
4 weeks ago
Belleville, United States American Automobile Association Full timeRetail Service SpecialistWe are looking for someone who will thrive in a sales and service environment. We'll provide the training you need on an array of AAA products and services to interface with members with confidence. This training will help you meet your individual and team cross-selling and upselling goals. You'll also have the opportunity to advance...