Vice President of Central Operations

2 weeks ago

Denver, United States Mission Rock Residential, LLC Full time
Job DescriptionJob Description

The role of Vice President is primarily strategic in nature and is responsible for the implementation and successful execution of comprehensive programs, initiatives and strategies that promote the achievement of optimum operational, financial, and business performance within an assigned territory. The primary focus of this position is to maximize the potential of the assigned portfolio while providing for the development of the team. The Vice President directs and coordinates all activities of properties in the territory in such functional areas as property operations, financial planning, team development, and product marketing. The role can manage several Regional Managers along with direct management of a set number of properties. This position also is involved in the procurement of new business and expanding the company portfolio.

Location: Colorado

Duties/Responsibilities

  • Lead the Property Management operations and performance for the respective territory.
  • Communicate with property principals/Asset Managers or Appointed Owner Representatives regarding property and market issues, events and opportunities as appropriate.
  • Partner with Marketing and Training, Accounting, Finance, Revenue Management, and Human Resources to ensure all field and regional positions are effectively trained in accordance with Company standards.
  • Continually monitor property operating and financial performance through the year. On an ongoing basis, develop and implement adjustments to strategic and operating plan, as appropriate.
  • Create activities to ensure that the operating plan is being carried out and the Company’s objectives and Core Values are being satisfied regarding property maintenance, resident service, supplier/contractor relations, competitive pricing of goods and services, staff development, and other property management disciplines.
  • Review individual property position and performance compared to competitors. Work with Regional Managers and Property Managers to analyze effective rental structure at all assets.
  • Develop a strong understanding of the real estate markets within the area of responsibility, including trends (both real estate and general economic), activities, developments, significant transactions, and major players. Utilize a hands-on management and leadership style to mentor members of the team with the goal of continually optimizing performance and long-term value of each asset.
  • Ensure that the Company policies and procedures, metrics, systems, best practices, management structures, management reporting systems, compensation systems, use of information technology, and training programs are consistently enforced to comply with the Company Standards.
  • Provide leadership in the overall organizational health and morale of the team by assisting in the coordination of activities and events of the Company functions such as picnics, company award ceremony, retreats.
  • Develop marketing and business plans as directed.
  • Partner with Marketing to obtain optimum traffic generation to ensure leasing and occupancy goals are achieved.
  • Ensure payroll, accounts payables, compliance depot, resident referrals, new vendor have required approvals.
  • Ensure reporting to Owners is accurate and timely delivered in accordance with the Property Management Agreement (PMA).
  • Ensure all leasing guidelines, approvals for expenditures, insurance requirements, and Manager duties are performed within the respective properties PMA.
  • Take appropriate action to prevent litigation by ensuring Fair Housing standards and laws are trained and followed from the field to the regional office.
  • Ensure property inspections and the preventative maintenance programs are performed quarterly and are in compliance with the company standard.
  • Inspect and review areas that are associated with risk management and develop plans to mitigate the risks.
  • Review and approve monthly Reports and ensure the Regional Managers are approving the required Yardi reports.
  • Review and reflect changes for Quarterly projections.
  • May be involve in the acquisition of third-party management assignments/management contracts in the future.

Job Qualifications

Knowledge:

  • Knowledge of the multi-family industry.

  • Skills:

    • Strong interpersonal skills.
    • Excellent written and oral communication skills.
    • Advanced skill level with MS Excel.
    • Intermediate skill level with MS Word.
    • Intermediate skill level with Microsoft Outlook/Exchange.
    • Solid analytical/logical mindset and attention to detail.
    • Highly proficient in Microsoft Office Suite (Word, Excel, PowerPoint, Outlook) and Adobe Creative Suite.

Experience:

  • 10+ years management experience

Education:

  • BA or BS with focus on communication: Advertising/Marketing preferred.
  • CPM and applicable State Brokers License preferred.

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