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Parking Attendant

3 months ago

Saint Louis, United States St. Louis Parking Company Full time
Job DescriptionJob Description


Company Overview

St. Louis Parking Company is a family-owned business with strong ties to the St. Louis community. We provide exceptional service to our clients and employees. Our hands-on management style and knowledge of the local market has made us one of the oldest and largest parking companies in the St. Louis market. Today, St. Louis Parking Company operates over 100 separate parking facilities capable of housing more than 57,000 vehicles daily.

Our team is currently hiring part and full time Parking Attendants for a variety of our locations. If you have experience with customer service, cash handling, and enjoy working with the public and providing great service to a wide variety of customers and clientele, this may be the perfect position for you. If interested in our family-owned, diverse team of professionals, apply today

Responsibilities

  • On site every scheduled day, on time and in uniform
  • Providing excellent customer service by being professional, friendly and responsive to customer needs
  • Greeting all customers upon both arrival and departure with a smile and while making direct eye contact
  • Assisting customers with his/her digital payment processing including but not to credit cards, pre-sold passes and validations
  • Counts change fund or till at beginning of shift
  • Collects cash and/or validations, maintains security of cash
  • Makes change and issues receipts or tickets to customer
  • Computes or re-computes bill from ticket showing amount due per customer
  • Operates register after time calculation (manually or by machine),
  • Calculates cost or transaction
  • Quotes prices for parking services
  • Gives directions to customers as requested
  • Completes lost ticket forms
  • Resolves customer complaints independently or with the aid of a supervisor via radio
  • Maintains St. Louis Parking standards of cleanliness of booth and facility by picking up trash at facility
  • Routinely checks inventory of work-related materials and resources
  • Verifies log of shift transactions against bank of “revenue” on hand
  • Prepares shift report of transactions and revenue

Qualifications

  • Must have a high school diploma or equivalent
  • Math skills allowing quick calculations and transactions
  • Able to sit and/or stand for up to 8 hours depending on locations and shifts
  • May be required to walk facility regularly at specific locations
  • Ability to read and comprehend verbal instructions and written correspondence
  • Communicate effectively both verbally and through written correspondence
  • Ability to maintain a professional and friendly demeanor when working with other employees and parking customers
  • Ability to provide customer resolution in a professional and friendly manner
  • Authorized to work in the United States
  • Able to complete a background check

Benefits & Job Perks

  • Medical
  • Dental
  • Vision
  • 401k (Company matches 4%)
  • Flexible Spending Account (FSA)
  • Dependent Care Flexible Spending Account (DCFSA)
  • Employee Assistance Program
  • Voluntary Benefits
  • 6 Paid Holidays
  • Paid Time Off
  • FREE Parking

Compensation

  • $13.00 per hour; $14.00 Overnights
  • Weekly pay
  • Referral Bonus program
  • Recognition and Rewards Program Bonuses

St. Louis Parking Company is an EEOC Employer.