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Telecommunication Technician
5 months ago
Position Summary
This is an onsite position located in Washington, D.C.
National Capitol Contracting (NCC) is seeking a Telecommunications Technician to support the Environmental Protection Agency (EPA). In this role, you will provide technical support for all telecommunication and all internal communication services for the federal government, mission-critical environment.
Key Areas of Responsibility
- Work with network team to provide support for the campus layer 2 data network as it relates to campus Avaya VoIP system and LAN connectivity for users work area outlets (WAO).
- Responsible for the installation, testing, and terminations of telecommunications CAT 5E/6 cabling to support voice, video and data systems.
- Perform adds, moves and changes for daily support and installations.
- Utilize a variety of test equipment to isolate, identify and analyze equipment and take appropriate action to troubleshoot and resolve any problems.
- Receive, complete, and document user-initiated work orders received through eBusiness, and ticket incidents received through ServiceNow.
- Perform other duties as assigned or required.
Minimum Requirements
- Ability to obtain and maintain a Public Trust clearance (must be able to pass a criminal background and credit check).
- Associates Degree in related technical IT field OR combination of education and technical training OR 1-3 years of equivalent work experience.
- Experience with all of the following:
- Microsoft Office
- Microsoft Teams
- Ethernet MHz testing equipment for layer 1 testing
- Ability to effectively communicate technical information in English, both written and verbal.
- Some knowledge/experience with using power tools.
Special Position Requirements
Schedule: 8 hour shifts, with flexibility to meet client's needs.
