Senior Technical Program Manager

3 weeks ago

San Jose, United States RADAR Full time
Job DescriptionJob DescriptionAbout Us

Be part of an exciting, well-funded startup changing the world of retail and beyond. RADAR's mission is to revolutionize customer experience in retail through precise identification of inventory in the stores and distribution centers, completely transforming the in-store experience for employees and customers alike. RADAR's proprietary hardware and software platform combines RFID, Computer Vision, and AI to provide hyper-precise, real-time location of every product and person in physical stores. This unprecedented capability enables some of the world's top retailers to automate in-store inventory management, analytics, and checkout...and this is just the beginning of what we hope to accomplish together.

About the Job

As a Senior Technical Program Manager, you will be responsible for driving the execution of the company's product roadmap. You will work closely with cross-functional teams, including software and hardware engineering, design, and customer success to deliver products that meet customer needs and drive business growth. In this role, you will have the opportunity to influence the company's execution and significantly impact our success.

In your first 30 days, you will:

  • Drive the prioritization of features with the product and customer success teams
  • Develop and monitor all programs and present strengths, risks, and bottlenecks to C-suite executives
  • Identify and use appropriate metrics and KPIs to effectively track project/program success
  • Facilitate joint planning with business partners as required in project and program lifecycle

In your first 60 days, you will:

  • Negotiate with stakeholders to commit and execute project plans
  • Integrate project plans at program level creating cost estimation models as required
  • Develop and maintain end-to-end program level schedule inclusive of business requirements, application development, QA, and implementation and manage performance against it

In your first 90 days, you will:

  • Translate product vision into program scope and design
  • Translate process requirements into concrete end-to-end project plans
  • Build customer confidence and establish an ongoing long-term partnership with the customer's management team
  • Mentor and train associate program managers and program managers
About You

Required:

  • You have 10+ yrs of work experience as a Technical Program Manager.
  • You have a Bachelor's degree in Computer Science, Electrical Engineering, or equivalent.
  • You have a track record of successfully program-managing all aspects of a product throughout its full lifecycle.
  • You have proven work experience in program management for wireless solutions preferably Hardware + Software + Cloud + Enterprise SaaS a plus.
  • You have a technical background with an understanding of hardware, software, and cloud development.
  • You have strong problem-solving skills and a willingness to roll up your sleeves to get the job done.
  • You excel at working effectively with cross-functional teams and have a proven ability to influence cross-functional teams without formal authority.
  • You have excellent communication skills, both verbal and written.
  • You have demonstrated experience building and managing a high-performance program team.

Preferred:

  • Experience working with retailers is a big plus

Research has shown that women & underrepresented minorities are more likely to read lists of requirements and consider themselves unqualified if they don't meet every single one. This list represents what we're ideally looking for, but everyone has unique strengths & weaknesses, and we hire for strength & potential, not lack of weakness.

What We're Looking For In Teammates

Technology like what we're building doesn't happen on its own. It is the result of a collaborative environment and the hard work of passionate, dedicated individuals working intelligently towards a common goal. We are looking for exceptional people to join our growing team and have a positive impact on our culture, technology, and product from day one. We deeply value humility, curiosity, and a positive attitude and you should as well. You should also believe that mutual respect is the foundation of any healthy and productive relationship. You should be unafraid to ask questions or challenge responses no matter how simple or complex. Most importantly, you should value honest and direct communication as you recognize that this is the best way for any individual or team to continuously learn and grow. Accomplishing our collective goals will be fun but it will also be hard; you should be in pursuit of an ongoing and rewarding challenge

What It's Like To Work With Us

We're passionate about the technology we've created and what we're building, but we know that changing any industry and creating a successful company will take balance, maturity, and a sustained effort. We've combined retail industry expertise, amazing engineers with experience shipping real-world hardware and software solutions, and a team of brilliant minds who are not afraid to focus on solving "impossible" problems. But this passion doesn't mean we live unbalanced lives. We have families and passions outside of work, and we know that the best work comes from sharp, rested people. We respect each other and each of our contributions, and we believe that the best solutions will come from a diversity of ideas and perspectives.

Finally, we build our products with deep empathy for the people who will use them every day. Their input and insights are our clearest guide to building what they need; we respect our partners and clients and listen closely to their feedback.

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