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Account Associate

5 months ago

Mapleton, United States Cambria Smith - State Farm Agent Full time
Job DescriptionJob DescriptionBenefits:
  • Bonus based on performance
  • Free food & snacks
  • Opportunity for advancement
  • Paid time off
  • Training & development

ROLE DESCRIPTION:
As an Account Associate - State Farm Agent Team Member with Cambria Smith - State Farm Agent, you will generate the kind of exceptional client experiences that reinforce the growth of a successful insurance agency. Your attention to detail, customer service skills, and desire to help people make you an ideal fit. You will enhance your career while welcoming new customers into our State Farm family, leading needs-based conversations with new and old customers, and providing the vital knowledge and recommendations individuals and families need for financial success.

We look forward to connecting with you if you are the ideal customer-focused and empathetic team member we are searching for. We anticipate internal growth opportunities for especially driven and sales-minded candidates.

RESPONSIBILITIES:
  • Establish customer relationships and follow up with customers as needed.
  • Provide prompt, accurate, and friendly customer service. Service can include responding to inquiries regarding insurance availability, eligibility, coverages, policy changes, transfers, claim submissions and billing clarification.
  • Use a customer-focused, needs-based review process to educate customers about insurance options.
  • Use exemplary communication to efficiently meet the needs of customers while promoting the development of our business.
QUALIFICATIONS:
  • Sales experience OR willingness to put in the work to gain sales skills
  • Excellent interpersonal skills
  • Excellent communication skills - written, verbal and listening
  • People-oriented
  • Dedicated to customer service
  • Pride in getting work done accurately and timely
  • Ability to work in a team environment
BENEFITS:
  • Hourly pay plus commission/bonus (Can expect to increase hourly pay by $10-15/hour when hitting company goals)
  • Growth potential/Opportunity for advancement within my office
  • Paid time off (vacation and personal/sick days)
  • Valuable career-building experience
  • Additional bonuses based on performance.