Call Center Representative
3 weeks ago
Elle Seller we are seeking a highly motivated and customer-oriented individual to join our team as a Call Center Representative. As a Call Center Representative, you will be responsible for handling inbound and outbound calls from customers, providing them with exceptional service and resolving any issues or concerns they may have. This is a fast-paced and dynamic role that requires excellent communication skills, a strong attention to detail, and the ability to multitask effectively.
Salary:
$950 - $1250 /week
Job Type
Full-time
Location: Houston, TX
THIS WILL BE AN OFFICE JOB AND CANDIDATES MUST WORK IN THE OFFICE WITHIN THE NEXT 3 WEEKS
Responsibilities:
- Respond to customer inquiries and resolve any issues or concerns in a timely and professional manner
- Provide excellent customer service, ensuring a positive and friendly interaction with each customer
- Utilize computer systems to accurately input and update customer information
- Follow established scripts and procedures to handle customer calls and requests
- Escalate customer issues to supervisors or managers as needed
- Meet or exceed daily, weekly, and monthly performance targets
Requirements
- Excellent verbal and written communication skills
- Strong problem-solving skills and the ability to think quickly on your feet
- Ability to work in a fast-paced, deadline-driven environment
- Strong attention to detail and accuracy
- Ability to multitask and manage competing priorities
- Proficiency in using computer systems and various software applications
Bonus Points:
- Dental Insurance
- Disability Insurance
- Health Insurance
- Flexible Spending Account
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