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Call Center Representative
4 months ago
Salary:
$950 - $1250 /week
Job Type
Full-time
Location: Houston, TX
THIS WILL BE AN OFFICE JOB AND CANDIDATES MUST WORK IN THE OFFICE WITHIN THE NEXT 3 WEEKS
Responsibilities:
- Respond to customer inquiries and resolve any issues or concerns in a timely and professional manner
- Provide excellent customer service, ensuring a positive and friendly interaction with each customer
- Utilize computer systems to accurately input and update customer information
- Follow established scripts and procedures to handle customer calls and requests
- Escalate customer issues to supervisors or managers as needed
- Meet or exceed daily, weekly, and monthly performance targets
Requirements
- Excellent verbal and written communication skills
- Strong problem-solving skills and the ability to think quickly on your feet
- Ability to work in a fast-paced, deadline-driven environment
- Strong attention to detail and accuracy
- Ability to multitask and manage competing priorities
- Proficiency in using computer systems and various software applications
Bonus Points:
- Dental Insurance
- Disability Insurance
- Health Insurance
- Flexible Spending Account