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Delivery Coordinator

2 months ago


Urbandale, United States Homemakers Furniture Full time
Job DescriptionJob Description

PAY: $18.00 per hour

SET SCHEDULE: You will work both days of the weekend, with 2 days off during the week.

Summary

This person is responsible for contacting the customer via phone calls to ensure that communication between Homemakers and our customers is accurate, professional, and timely regarding the customer’s furniture delivery. In addition, this person is responsible for all paperwork needed for documentation both pre- and post-delivery.

Duties

Responsible for routing deliveries, creating routes for the drivers.

Communicate with customers regarding 2 hour windows, correct contact info, addresses, and more.

Ability to multi-task and prioritize

Works well with little supervision

Attentive to detail when reading reports

Provides feedback to management regarding efficiency, safety, productivity, etc.

Follow all operational and safety procedures

Education/Work Experience

High School or GED

1-2 year customer service experience a plus

Knowledge, Skills and Abilities

Strong problem solving and reasoning skills

Good interpersonal Skills

Effective oral and written communication skills

Ability to plan, organize, and multi-task

All Full Time employees have the following benefits:

  • Great Insurance Benefits
  • 401(k) matching up to half of 8%
  • Employee discounts, including at Nebraska Furniture Mart
  • 3 Weeks PTO per year
  • Paid Parental Leave
  • Volunteer Time Off
  • Paid holidays
  • On-site Starbucks