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Delivery Coordinator
2 months ago
PAY: $18.00 per hour
SET SCHEDULE: You will work both days of the weekend, with 2 days off during the week.
Summary
This person is responsible for contacting the customer via phone calls to ensure that communication between Homemakers and our customers is accurate, professional, and timely regarding the customer’s furniture delivery. In addition, this person is responsible for all paperwork needed for documentation both pre- and post-delivery.
Duties
Responsible for routing deliveries, creating routes for the drivers.
Communicate with customers regarding 2 hour windows, correct contact info, addresses, and more.
Ability to multi-task and prioritize
Works well with little supervision
Attentive to detail when reading reports
Provides feedback to management regarding efficiency, safety, productivity, etc.
Follow all operational and safety procedures
Education/Work ExperienceHigh School or GED
1-2 year customer service experience a plus
Knowledge, Skills and AbilitiesStrong problem solving and reasoning skills
Good interpersonal Skills
Effective oral and written communication skills
Ability to plan, organize, and multi-task
All Full Time employees have the following benefits:
- Great Insurance Benefits
- 401(k) matching up to half of 8%
- Employee discounts, including at Nebraska Furniture Mart
- 3 Weeks PTO per year
- Paid Parental Leave
- Volunteer Time Off
- Paid holidays
- On-site Starbucks