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International Development Specialist
1 month ago
International Development Specialist
WeatherTech Direct is seeking a qualified International Development Specialist to perform market research and deliver prompt, efficient and professional customer support and product knowledge via phone, email and face-to-face interactions to our international customers.
This is a great opportunity to join the WeatherTech Direct team
- Employees who demonstrate excellent performance, attitude, and punctuality have the potential to earn end of year bonuses and pay increases
As an International Development Specialist, you will
- Manage customer accounts with a view to maximizing their value
- Create business cases and other pitch materials to sell
- Develop and implement Global E-Commerce strategies for expansion while ensuring strategies align with the overall business model
- Create and make strategic presentations to leadership inside and outside the organization
- Field and respond to incoming sales enquiries with the intent of maximizing their sales potential whilst delivering the best possible service to customers
- Identify and secure sales and other commercial opportunities
- Formulate and execute a commercial strategy to generate new revenue streams.
- Deliver excellent customer service and demonstrate a high degree of professionalism
- Work closely with the international team and management to formulate quotes, obtain status of orders, resolve product inquiries, etc.
- Provide timely feedback to management regarding service failures or customer concerns
- Perform market research and analyze internal department procedures to achieve all sales targets
- Perform customer product trainings via zoom or in person.
- Proactively acquire new customers through outbound calling/emailing initiatives
- Attend new product training sessions as required
- Attend international trade shows, and commercial conferences to stay up-to-date on international sales rules and regulations as required
- Establish, review, and report market activity, market penetration, pricing, margins, selling approaches and itineraries to product management
- Resolve issues by working with the customer, sales, and product marketing/development.
- Follow company safety rules and keep designated work area in a clean and orderly condition
- Perform other duties as assigned
Qualified Candidates will have
- 1-2 years prior experience
- A high school diploma or equivalent
- Excellent written and communication skills (Bilingual is a plus- Spanish, or any other language)
- Knowledge of various social media platforms such as Facebook, Instagram, etc.
- Understanding of common business practices relating to pricing, terms, shipment, taxes, payment and services
- Professional and concise verbal and written communication skills as well as active listening skills to fully comprehend customer needs
- Strong interpersonal, organizational and conflict resolution skills to effectively work with customers as well as other departments within the company
- A highly developed sense of integrity and commitment to customer satisfaction
- The capability to handle adversity and conflict with successful outcomes
- The ability to systematically and logically to resolve problems
- Strong attention to detail and ability to multi-task
- The ability to work independently and collaboratively as part of a team
- Proficiency with Microsoft Office and data search/entry
- Authorization to work in the United States
Why you’ll love working at WeatherTech Direct
WeatherTech Direct is proud to offer employees a competitive salary and benefits package, opportunities for internal promotions and skill development, and clean and safe workspace. Employees are offered an array of perks including:
- Outstanding BlueCross BlueShield of Illinois medical plans; as well as dental, vision, short and long term disability, and company-paid life insurance
- 401(k) with employer matching
- Paid vacation, holidays, and personal time
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