CSR/Account Manager

2 weeks ago

Brighton, United States Qualified Professional and Technical Full time
Job DescriptionJob Description

INSIDE SALES/ CSR Account Manager

DIRECT HIRE

50-65K

DESCRIPTION:

The Inside Sales Representative is the backbone of our sales force. You will consult with new and existing customers to build your book of business through providing outstanding service to meet their plastics needs. The Inside Sales Representative will represent and sell the most extensive selection of trusted performance plastics brands, a solution-oriented strategy, and an unmatched commitment to our customers.

RESPONSIBILITIES:

  • Build and maintain strong customer relationships, loyalty, and retention through exceptional sales and service
  • Generate quotes, process orders, and follow-up with customers after orders close to ensure utmost satisfaction
  • Provide information regarding our products and services to inquiring customers
  • Place outbound calls to new and existing accounts identifying opportunities, decision maker(s), and related customer service needs
  • Collaborate with office and warehouse team members to confirm that orders are processed with accuracy and efficiency
  • Work in concert with the outside sales force to proactively increase market share
  • Assist with inventory management based on customer needs
  • Work with website vendors and sales team on marketing literature, content, and distribution

REQUIREMENTS:

  • Strong business writing and verbal communication skills
  • Positive and enthusiastic attitude with an eagerness to learn and grow
  • Ability to work in an active, team-selling environment where priorities are continually changing
  • Exceptional interpersonal and negotiation skills
  • Excellent computer skills
  • High level of honesty and integrity
  • High School Diploma or GED required
  • (Preferred) – BA or BS Degree (Business, Sales, Marketing, etc.) or substantial equivalent
  • Business experience
  • Plastics/industrial distribution experience (preferred)
  • 1 year or more of commercial experience (Preferred)

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