Division Sales Coordinator

3 weeks ago

Redwood City, United States Thomas James Homes Full time
Job DescriptionJob Description

WE BUILD THE COOLEST HOMES IN THE COOLEST NEIGHBORHOODS

Thomas James Homes (TJH) is the replacement builder bringing superior design and tech-enabled simplicity to new, single-family homebuilding. Operating in high-demand communities across Northern and Southern California, the Pacific Northwest, and Arizona, TJH offers homebuyers innovative pathways for attaining the right home, in the right neighborhood.

At Thomas James Homes, we are passionately committed to 1. Building your home as a sanctuary radiating with positive energy- a feeling of peace, safety and joy that speaks to your soul and reminds you that your home is your family’s private refuge. 2. Reducing the stress of urban life and 3. Treating everyone like family. Family represents a level of empathy, transparency, and honesty that leaves transactions in the dust in favor of relationships.

WHAT’S IN IT FOR YOU:

  • PTO + Paid Holidays
  • WFH Flexibility
  • 401(k) matching - 100% vested
  • Supplemental Life & AD&D
  • Employee Discounts & Perks
  • Medical, Vision, and Dental insurance
  • FSA & HSA Spending Accounts
  • Referral program
  • Employee paid Pet Insurance
  • Employee Assistance Program
  • Wellness Programs
  • Tranquility Rooms at each location
  • Technology allowance and unlimited pantry snacks

THE ROLE: The Division Sales Coordinator is responsible for facilitating the day to day activities of the sales team bridging both Buy and Build teams. The primary responsibilities include administrative responsibilities, capturing and tracking all items and needed follow up ensuring items are moved through to closure.

DAY IN THE LIFE:

  • Receives incoming calls and emails in partnership with the Business Development team and assigns appropriate tasks to sales team members.
  • Effectively captures customer traffic into viable sales prospects by answering basic creating desire for internet customers to speak with designated Sales Agents
  • Qualifies prospective customers based on desired home building location(s), timing for purchase, and availability of new homes as needed.
  • Collaborates with the sales team to set targets and goals for the week, month, and year.
  • Utilizes data to measure KPIs to track performance.
  • Tracks all projects in the sales pipeline to assist in moving through each stage and alerts the team when not meeting established timeframes.
  • Responsible for organizing, preparing, setting up, and supporting all events including community events.
  • Maintains all supplies and sales collateral using all corporate approved materials.
  • Schedules Design Studio appointments for prospective buyers and ensures the internal stakeholders meet commitments.
  • Provides the information and tools needed to assist the sales team to be able to present Buy + Build deal points to decision makers.
  • Works with the team members to follow up and obtain any needed information or support to help overcome any final objections or barriers to the prospective buyer executing the contract.
  • Assists the Build Experience team to provide a successful on-boarding process for the new Buy + Build clients.
  • Provides support to the Asset Specialist preparing for open houses and other direct-to-consumer marketing events with materials, collateral, and follow-up items to ensure a timely response.
  • Supports sales team to prepare for the presentation to brokers on TJH offering.
  • Enters lead information, tracks, and follows up after events such as: BUILD Events, Community Fairs, and Open Houses

WHAT YOU’LL NEED:

  • Minimum High School Diploma or equivalent
  • Bachelor’s Degree preferred
  • 1-2 years of real estate or homebuilding experience
  • Real Estate license strongly preferred
  • Valid Driver’s License

WHAT WILL SET YOU A PART:

  • Demonstrates the ability to appropriately handle client relations in a professional manner.
  • Able to support the sales team through the client entire sales process providing the sales team with the needed tools and collateral and able to capture key information in the system and track and follow up.
  • Demonstrates great attention to detail and takes ownership of essential duties and responsibilities

The compensation range for this role is influenced by a variety of factors including but not limited to skills, experience, qualifications, and geographic location.

Thomas James Homes is an Equal Opportunity / Affirmative Action employer committed to diversity in the workplace. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, age, national origin, disability, protected veteran status, gender identity or any other factor protected by applicable federal, state, or local laws.

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