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ASL Residential House Manager

3 months ago

Chicago, United States Anixter Center Full time
Job DescriptionJob Description

Join us Come to work with Purpose. We are a passionate team of social change-makers, diverse thinkers, and problem solvers. Our purpose is to provide the best possible services that ensure full access to quality living and spread the power of inclusivity. We serve over 7,000 people with disabilities, behavioral health challenges, and those who are Deaf, Deafblind, and Hard of Hearing. If you don’t want just any job—if you want to work where you can create truly transformational change—then Anixter is the place for you. Take a look at the job description to learn more

SUMMARY

The Residential House Manager coordinates all operations and activities of the Residence, including staff supervision, acting as agency/community liaison, and directing resident training, programming, family support. In addition, collaborate with the QIDP and with other programs/administrators when needed.

ESSENTIAL DUTIES

  • Oversee the daily operation of the program to ensure effective and efficient operations as well as effective services for clients including incident reporting, caring for and responding to the overall needs.
  • Recruit, orient, train, supervise, evaluate performance of staff supervised.
  • Maintain compliance with funding body requirements, including enrollment and utilization at the required levels.
  • Direct staff in the developing groups and curricula that meet the needs of program participants; adjust these plans if needed.
  • Direct staff in delivery of services to all clients in the program according to their individual plans.
  • Oversee the recruitment and registration process, ensuring that clients are registered for services that assist in achieving goals.
  • Screen all referrals for program services and assign referrals to appropriate staff for service.
  • Assume direct service responsibilities, including driving agency vehicle and transporting clients when needed.
  • Share On-Call duties, participating in an on-call rotation, supporting the team with clinical and emergency issues on a 24-hour basis.
  • Intervene in problem solving, conflict-resolution and all crisis situations with all staff and clients. Respond to situations of medical or behavioral crisis in accordance with agency policy and procedure, including related paperwork.
  • Act as safety officer for the program according to agency policy.
  • Develop and maintain a cooperative relationship with regulators, employees, families, and other community agencies/members to facilitate referrals, coordinate treatment plans, and improve program services.
  • Schedule, convene, and chair client ISPs.
  • Investigate and report potential grievances and allegations of abuse and neglect according to agency policies and procedures.
  • Provide back-up coverage for other managers in the department.
  • Meet financial goal established in the budget.
  • Coordinate client intake, admission, transfers, and discharge in collaboration with the QIDP.
  • Chair bi-monthly house meetings with all staff members, complete meeting minutes, and signature sheet then submitted to supervisor. Ensure that monthly client meetings are held and include topics such as safety, client risk and preferences, community activities and client engagement and other topics as required.
  • Complete weekly Basic Assurance of Medication checks and submit to the medical services coordinator. Responsible for daily monitoring of medication errors and reporting to Nurse.
  • Communicate and collaborate all vehicle/van repairs and preventive maintenance to agency Fleet management team so that vehicles always remain clean and odor free.
  • Assure accuracy in completion of staff time records in a timely manner.
  • Complete/oversee completion and maintenance of records/schedules/reports including client attendance, health, and behavior; petty cash/field trip/fundraising fund; program evaluation and utilization; safety; staff attendance; ISP reports; and other areas as required.
  • In accordance with accounting procedures, complete client money reconciliations and submit to the accounting department.
  • Coordinate the purchase of needed program and facility supplies, equipment and furnishings, maintaining accurate financial records and coordinating appropriate expenditures within budgetary guidelines.
  • Be familiar with Rule 115 & 116 as well as keep staff familiar with rules.
  • Work one weekend shift, and drop-in one overnight shift each month per program.
  • Maintain NCI, CPR and First Aid Certification
  • Attend all required meetings and trainings and ensure staff attendance.
  • Participate in service planning and work cooperatively as a member of the team.
  • MRO Billing as assigned by supervisor
  • Supervise DSPs assigned to 24/7 CILA homes to which the Manager is assigned.
  • Provide support and supervision to any DSP as part of on-call duties.
  • Other duties as business necessitates.

REQUIREMENTS

  • At least 5 years’ experience working with persons with developmental disabilities and/or mental illness and at least two years of supervisory experience.
  • High School Diploma and at least two years of supervisory experience highly preferred.
  • Demonstrated ability to work effectively with people from diverse backgrounds and to cultivate an atmosphere of cultural responsiveness, respect, and teamwork.
  • Ability to multi-task in a high stress and fast-paced environment
  • Excellent interpersonal, organizational, verbal, and written communication skills.
  • American Sign Language (ASL)
  • Valid Illinois driver’s license required
  • Ability to promote and adhere to company values.
  • A commitment to a diverse, inclusive, and equitable work environment.

LEADERSHIP

  • Creates an environment that inspires and motivates the team to achieve individual, departmental, and organizational goals.  
  • Monitors the team’s day-to-day activities ensuring stakeholder satisfaction.   
  • Provides learning and development opportunities to the team that maximizes their potential.  
  • Builds relationships and open communication channels with team members that foster trust and respect.
  • Delivers timely, ongoing feedback to the team including annual performance evaluation.