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Treatment Coordinator
3 months ago
Garner Orthodontics is looking for our next AMAZING team member We are a fast-paced office that is committed to providing outstanding customer service and quality treatment to all our patients. Garner Orthodontics is a growing and advancing practice that employs friendly, dependable, compassionate people who take their job seriously. We are known for our family-friendly atmosphere and develop great relationships with both our patients and our employees. Our next team member will have a strong work ethic, excellent communication skills, the ability to work well with others, and a passion for providing top-quality service. We look forward to hearing from you
- Serve as the primary point of contact for patients seeking treatment at our facility
- Schedule appointments and manage the appointment calendar
- Greet patients and provide them with necessary paperwork and information
- Answer phone calls and respond to inquiries from patients and other stakeholders
- Assist with insurance verification and billing processes
- Coordinate treatment plans with the clinical team and ensure timely follow-up
- Maintain accurate patient records and update information as needed
- Provide exceptional customer service and address patient concerns or issues
- Previous experience in a similar role in a dental setting
- Knowledge of dental terminology, procedures, and insurance processes is a plus
- Excellent communication skills, both verbal and written
- Strong organizational skills and attention to detail
- Proficiency in using ER systems or similar software for scheduling and record keeping
- Ability to multitask and prioritize tasks effectively in a fast-paced environment
- Friendly and professional demeanor when interacting with patients and colleagues
We offer competitive compensation, including benefits such as health insurance, paid time off, and opportunities for professional development. If you are a motivated individual with a passion for providing excellent patient care, we would love to hear from you.